Academic Operations and Data Coordinator

Date: September 4, 2024 Position Available: Academic Operations & Data Coordinator Position Reports to: Dean of Advising and Academic Operations / Asst. Vice President of Student Success Department: Advising & Academic Operations FLSA Status: Exempt Schedule: Full Time - M-F - 8:30 a.m. - 4:30 p.m. Please apply online:

POSITION SUMMARY

The Academic Operations and Data Coordinator will manage academic projects and initiatives, organize events, ensure faculty and students have appropriate resources for successful advising, and oversee departmental communication efforts. The Coordinator will manage software applications, create, and maintain academic workflows, extract, and analyze data from databases, and create reports.

PRIMARY RESPONSIBILITIES

• Manages departmental projects and initiatives which may include conducting research, collaborating with colleagues, organizing information, and presenting proposals. Develops the academic calendar.
• Facilitates the effective utilization of software tools such as Microsoft Teams & SharePoint, Insight & Advocate (Symplicity), the Port (Pathify), and Jenzabar J1. Develops and maintains logical processes, forms, workflows, links, informational pages, and electronic storage and filing. Uses strong logical orientation and clear communication to teach others how to use applicable software. Makes recommendations for further development of software tools.
• Gathers, analyzes, and reports data in an accurate, non-biased manner to inform decision-making and enable effective retention, advising, and other academic practices.
• Plans events by coordinating schedules, securing venues, arranging catering, preparing advertisements, and supporting documents, and completing budgetary processes. Leads and participates on interdepartmental planning committees.
• Coordinates communication efforts including correspondence, social media, informational messages, phone calls, scheduling, and surveys. Designs attractive visual communication. Handles difficult conversations with professional courtesy and respect.
• Creates a welcoming and resourceful environment in the advising office for students, faculty, staff, and other guests. Assists in problem resolution, provides referrals, and continually improves academic resources and processes to address current and anticipated needs.

This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University's needs.

REQUIREMENTS

Must understand, support, and embrace the mission of Franciscan University of Steubenville and possess the following: Work Experience • 1-3 years experience in higher education preferred, but experience in related fields with transferable skills valued. Competencies

• Logical thinking and problem-solving ability. Ability to anticipate needs and find creative solutions.
• Strong written, verbal, and visual communication skills. Ability to express oneself clearly, accurately, and professionally.
• Interpersonal skills. Maintains a professional demeanor, relates well to people, considerate of others' perspectives, navigates difficult conversations with grace and charity, strives to find common ground and gains cooperation.
• Project management. Effectively identifies and organizes steps, tasks, resources, and timing needed to accomplish goals.

Education/Credentials • Bachelor's degree. Field may vary (i.e., psychology, mathematical science, business, philosophy). Liberal arts education valued for well-rounded approach and ability to think critically. Technical Skills

• Database skills. Understanding of database structure, data collection, and reporting. Understanding of SQL statements, or ability to learn. Ability to use statistical software, such as SPSS or R ideal. Experience with a Student Information System (SIS), sch as Jenzabar J1, preferred.
• Microsoft Office Suite, including intermediate to high level Excel; knowledge of MS Access preferred.
• Experience with design and presentation software, such as Canva, Adobe InDesign, MS Publisher, and/or PowerPoint ideal.

Workplace Factors: • Occasional weekend or evening hours. Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments, and skills as well as their desire to advance the mission of Franciscan University. Please apply online: For other information and job postings, visit our website at Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.