Business Analyst - IT Operations & Service Delivery
Full-time
MORO TECH
The impact of the role: As a Business Analyst – IT Operations & Service Delivery, you will help translate operational needs, service delivery challenges, and business priorities into clear processes, structured plans, actionable improvements, and management-ready outputs. You will work across customer service delivery, internal IT operations, process design, Kaizen initiatives, reporting, business case preparation, and technical team coordination. The role combines business analysis, operational governance, stakeholder management, and continuous improvement, helping the IT function become more structured, scalable, and proactive. On a typical day, you will: Coordinate Service Delivery ac...
Vacancy posted 2 days ago
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