Property Maintenance Technician

Job Description

Job Description

The Property Maintenance Technician supports the safety, appearance, functionality, and operational excellence of Krause+ residential and commercial properties. This position performs preventive maintenance, repairs, groundskeeping, property inspections, and tenant support across the portfolio. This position will also have a focus on in HVAC repair and regular maintenance.

Working closely with Property Managers, Facilities Managers, vendors, contractors, and tenants, the Property Maintenance Technician provides responsive service and helps maintain safe, efficient, and welcoming properties. Success in this role requires technical aptitude, sound judgment, attention to detail, and a strong customer-service mindset.

Principal Functions of the Job

Property Maintenance and Repairs

• Perform preventive maintenance and routine inspections of buildings, equipment, building systems, common areas, and grounds.
• Diagnose maintenance issues and complete general repairs involving plumbing, electrical, HVAC, lighting, doors, flooring, appliances, fixtures, roofing, and carpentry.
• Identify deficiencies, safety concerns, equipment failures, and property risks; complete or recommend appropriate corrective action.
• Support tenant improvements, renovations, capital projects, and the preparation of vacant spaces for new tenants.
• Maintain accurate work orders, inspection records, and service documentation.

Grounds and Property Appearance

• Maintain the cleanliness, appearance, functionality, and curb appeal of assigned properties.
• Perform seasonal groundskeeping, including mowing, landscaping, snow and ice removal, debris removal, and exterior upkeep.
• Assist with the maintenance of parking lots, sidewalks, signage, and shared spaces.

Tenant and Operational Support

• Respond promptly and professionally to maintenance requests and service calls.
• Communicate with tenants regarding maintenance schedules, repairs, access needs, and service updates.
• Partner with Property and Facilities Managers to prioritize work and coordinate property operations.
• Coordinate vendor and contractor access and provide onsite support as needed.
• Deliver professional, respectful service to tenants, guests, vendors, and colleagues.

Safety and Compliance

• Complete work in accordance with company standards, safety requirements, and applicable regulations.
• Support fire and life-safety inspections, emergency preparedness, and corrective actions.
• Maintain tools, equipment, vehicles, and work areas in a safe and organized condition.
• Participate in scheduled on-call coverage and respond to emergency maintenance needs outside regular business hours.
• Follow all company policies and procedures.

Job Requirements

Education and Experience

• High school diploma or equivalent required.
• 3+ years of experience in property maintenance, facilities maintenance, building operations, or a related field preferred.
• HVAC Experience. 3-5 years, preferred.
• Electrical, plumbing, or other relevant trade certifications, preferred.

Skills and Capabilities

• Working knowledge of plumbing, electrical, HVAC, carpentry, mechanical systems, and general building maintenance.
• Experience supporting multiple properties and working directly with tenants, vendors, or contractors preferred.
• Experience safely operating maintenance, landscaping, and snow-removal equipment preferred.
• Ability to participate in an on-call emergency maintenance rotation.
• Strong troubleshooting, problem-solving, and general repair skills.
• Ability to work independently, prioritize competing needs, and escalate significant concerns appropriately.
• Strong customer service and interpersonal communication skills.
• Dependable, organized, and attentive to detail.
• Ability to use mobile devices, work-order systems, and standard business technology.
• Commitment to safe work practices and proper equipment operation.

Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, assignments, and work location may be changed at any time, as required by business necessity.

Krause Group believes in People First. We are an Equal Opportunity Employer building a culture of equity and inclusion.

Krause Group Purpose

Our purpose is to enhance the way people experience the world.

Krause Group Mission

Our mission is to nurture our family of brands, creating opportunities to do good in the world.

Krause Group Values

• Agility – We challenge the status quo with open minds, flexibility, and speed. We are comfortable being uncomfortable. We view change as opportunity.
• Courage – We take risks. We innovate. We win or learn. We push limits, disrupt norms, and define our own path.
• Growth Mindset – We are building an organization and legacy that will outlive us. We are continuously learning. There is no final-destination, only the journey to be better than we were yesterday.
• Inclusion – We actively seek and welcome alternative points of view. Diverse perspectives improve decision-making and make us all more successful.
• Integrity – We do the right thing, even when it's difficult. We do not take shortcuts and always take accountability.
• Community Focused – We are committed to positively impacting our communities, stakeholders, and associates. We do good and encourage others to join us.