Guest Ambassador at the Meriam Park Barn

Job Description

Job Description

Salary: 17.00

We are looking for someone to join us Friday and Saturdays with occasional Sunday availability as a guest ambassador at the BARN. Apply if those days work for you!

Position Summary: As a Guest Ambassador at Meriam Park Events, you are the first point of contact for guests and a key part of creating a seamless and memorable experience. Youll support event operations by helping with event setup and breakdown, welcoming and directing guests, answering questions, collecting tickets, and ensuring a safe, friendly environment. This role is ideal for someone who enjoys working with people, staying on their feet, and jumping in wherever help is needed.

Duties and Responsibilities:

• Assist with event setup and takedown, including moving tables, chairs, signage, and decor.
• Greet guests with a welcoming attitude and offer assistance with directions, check-in, or general event information.
• Collect tickets or manage guest lists at entry points, using mobile or paper-based systems.
• Monitor guest flow and venue access to ensure a safe and enjoyable environment.
• Provide basic crowd guidance and help enforce venue rules in a calm, professional manner.
• Respond to guest questions and escalate issues to event coordinators or supervisors as needed.
• Collaborate with other team members to maintain a high standard of guest experience throughout each event.
• Stay alert and observant to address potential safety concerns or guest needs proactively.

• Handle cash and card transactions (if applicable) with accuracy and integrity.
• Assist in post-event cleanup and ensure all barware and equipment are properly stored.
• Represent Meriam Park Events with professionalism, warmth, and a customer-first attitude.
• Adhere to the MPE Code of Conduct SLICE
  • Come to work with a positive attitude, treating each other and all customers with a positive attitude. Create a positive work environment.
  • Offering support and allegiance to the company and to each other. Working to keep the workplace a profitable, enjoyable, and safe space for all employees.
  • Working to make sure we are doing whats honest and right by the company and maintain a strong work ethic. This includes following all company policies and rules. The courage to come forth when you feel something needs to be addressed. There should be a mutual understanding of maintain confidentiality amongst our team, while representing the Owners ethos and values.
  • Communication. Communicate peer-to-peer the needs, wants, changes, and clear strategy. Use thoughtful and respectful communication to make sure you being heard and are listening to managements expectations.
  • Experience. Our goal in delivering an exceptional experience to all of those who come in to visit, adopting an 'ownership' mentality - one that is positive and committed not only towards our guests, but our colleagues. We aim to have guests recognize us and the restaurant in a positive light.

Qualifications

• Excellent interpersonal and communication skills; able to engage with guests of all ages and backgrounds.
• Friendly, professional demeanor with a customer-first attitude.
• Ability to lift up to 40 lbs, stand for extended periods, and work in indoor/outdoor settings.
• Comfortable handling minor conflicts or enforcing event rules with confidence and respect.
• Flexible availability, including weekends, evenings, and holidays.
• Prior experience in events, hospitality, customer service, or security is a plus, but not required.

Physical Requirements:

• This position cannot be performed remote
• Standing 90% of the time
• Fast-paced environment
• Rare lifting but 20lbs max
• Must be able to bend routinely to grab supplies
• Professional appearance, see uniform policy
• Sometimes warm atmosphere
• Outdoor/indoor venue