Gift Shop Manager

Gift Shop Manager Pay Grade: 12 Salary: $18.31 - $27.47 Hourly Employment Type: EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Hiring Agency: Tourism, Arts, & Heritage Cabinet | Kentucky Department of Parks Location: 501 E Stephen Foster Avenue, Bardstown, KY 40004 USA Description Excellent opportunity to grow your career with Kentucky State Parks while working in the beautiful historic setting of My Old Kentucky Home State Park in Bardstown, Kentucky. We are currently accepting applications for a Gift Shop Manager position at My Old Kentucky Home State Park. We are seeking an energetic, organized, and customer-focused individual to lead daily operations of our giftshop while creating a welcoming and enjoyable shopping experience for all guests. The ideal candidate will possess strong leadership skills, retail experience, and a passion for customer service. Responsibilities Supervising gift shop employees and overseeing daily gift shop operations. Providing exceptional customer service by greeting guests and assisting with purchases and inquiries. Selecting, purchasing, and marketing of gift shop merchandise. Traveling to craft shows and vendor events for the purpose of identifying and purchasing merchandise for the shop. Operating and assisting staff with the point of sale (POS) system, including handling cash, credit card transactions, and daily reconciliations. Collecting and reconciling gift shop receipts, including cash and charge transactions. Maintaining attractive merchandise displays and ensuring the shop remains clean, organized, and fully stocked. Ordering, receiving, pricing, and stocking merchandise for the gift shop. Monitoring inventory levels, maintaining accurate inventory records, and conducting quarterly inventory reports for submission to central office. Keeping accurate records of sales, inventory, and sales tax collected. Submitting various business reports to the business manager and central office. Maintaining frequent contact with sales representatives and handling correspondence with vendors and mail-order customers. Training employees in customer relations, cash register operations, and credit card systems. Assisting with merchandising decisions and seasonal product displays to maximize sales opportunities. Handling customer concerns or complaints professionally and courteously. Coordinating with park staff regarding special events, tours, and promotional activities. Participating in training sessions to stay informed about park policies, procedures, and merchandise offerings. Working occasional evenings, holidays, and weekends as needed. Selling a variety of merchandise items to gift shop customers while promoting a positive guest experience. Benefits Life insurance Health insurance (individual and family plans are available) Optional health reimbursement account or flex-spending and/or dependent care flex spending account Paid time off (vacation and sick time accumulation) Compensatory or overtime eligibility Paid holidays Optional Deferred Compensation programs (401K, etc.) Wellness incentives program Complimentary park familiarization visits to other parks for you and your family Minimum Requirements Education: High school graduate. Experience, Training, or Skills: Two years of experience managing a retail business. Substitute Education for Experience: College or vocational education with a major in sales, marketing, or a related field will substitute for the required experience on a year-for-year basis. Substitute Experience for Education: NONE Special Requirements (Age, Licensure, Regulation, etc.): NONE Working Conditions Typically works indoors in a gift shop setting. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. Contact If you have questions about this advertisement, please contact Jeremy Riggs at View email address on click.appcast.io or View phone number on click.appcast.io. An Equal Opportunity Employer M/F/D #J-18808-Ljbffr