Administrative Support Receptionist/Clerk - Kansas City

Administrative Support Receptionist/Clerk Typical working hours: 8:00 AM to 5:00 PM, Monday through Friday. Job Location: This position is domiciled at the Kansas City Regional Office, 821 East Admiral Blvd, Kansas City, MO, 64106. Why You’ll Love This Position The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. Role Description This is entry-level office support work as the front-facing first contact for Kansas City Regional Office. This role requires a positive attitude, excellent written and verbal communication skills, and the ability to establish and maintain effective working relationships with the individuals we serve, their families and caregivers, contracted service providers, co-workers and the public. Office support involves a variety of tasks which require: Independent decision making in accordance with policies and procedures Initiative to learn complex operations quickly and perform them accurately Flexibility in a fast-paced deadline driven environment with shifting priorities Proficiency with office practices, computer systems, software, and standard office equipment Primary Responsibilities Serve as receptionist or information clerk using a multiple line phone system: determining purpose of contact, providing general information and assisting in preparation of forms, directing individuals to proper destination, receiving and distributing messages, and scheduling and/or arranging appointments. Operate as a member of the Regional Office Clerical Support Team to ensure timely completion of correspondence, data processing, and record keeping, as well as providing professional and welcoming initial contact over the phone or in person to those who visit our facility. Perform data entry, typing and editing a variety of material, which may contain technical or specialized terminology, reviewing documents for accuracy and completeness, and preparing and scanning confidential documents for electronic storage. Provide general support as needed for Regional Office teams. Typical Qualifications 1 year of relevant experience in the clerical field. More Reasons To Love This Position The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. If you have any questions about this position, please email/call Human Resources at: View phone number on click.appcast.io, View email address on click.appcast.io. #J-18808-Ljbffr State of Missouri