Client Service Representative

Client Service Representative Catskill Animal Hospital is looking to add a compassionate and skilled Client Service Representative to our team. In our Rarebreed clinic, you will help reimagine the veterinary experience in your community. Our busy yet laid-back environment means you will provide patients with the best care to ensure they have happy and healthy lives. You will work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. Location: Catskill, NY Pay: $17.00-18.00 an hour What You'll Do Answer telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system Warmly greet clients Prepare patient files Receive and relay client correspondence and update client financial records Answer client inquiries about basic animal care questions and routine procedures Educate clients on over-the-counter products such as flea and tick preventions Admit patients and handle medical records entries accurately Prepare client invoices for services performed Handle payment transactions Receive and relay telephone, fax, and email messages accurately and promptly Benefits Medical, dental, and vision insurance 401(k) with a total company match up to 4%, after 6 months of employment Generous paid time off and flexible scheduling Continuing education allowance and professional development support Mental Health Resources Company paid bonding leave or applicable state-provided bonding leave Perks for Your Pets Too! Pet Care: Discounts on veterinary services and products Diagnostics: Savings on reference lab testing Nutrition: Discounts on Purina pet foods Insurance: Preferred rates with pet insurance partner Requirements 1 plus year veterinary experience or education Team-oriented Ability to multi-task Ability to lift 50 pounds Employment will require the successful completion of references and background check. Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws. #J-18808-Ljbffr