Firefighter Uniform Coordinator

Firefighter Uniform Coordinator

Location: Tempe AZ

Job Type: Full-time/ Monday-Friday, 8:00am - 5:00pm

About United Fire

As a leader in the fire suppression and fire detection industry, United Fire is committed to providing exceptional products and service to fire departments throughout Arizona. We are seeking a Firefighter Uniform Coordinator to join our dedicated team and serve as the first point of contact for our firefighter customers. This is an exciting opportunity to contribute to a growing, forward-thinking organization.

Key Responsibilities

• Assist front counter sales and walk-in customers.
• Ensure proper opening and closing of the front counter.
• Help firefighters with uniform fittings.
• Process web store uniform orders and alterations, including preparing detailed sales orders, forms, and invoices.
• Estimate product delivery timelines based on production and shipping schedules.
• Receive customer payments.
• Educate and inform customers about all products and services offered by United Fire.
• Maintain a clean, organized, and professional showroom environment.

Benefits

• Health, dental, and vision insurance, plus supplemental options
• Paid time off, sick leave and 8 paid holidays
• 401k Safe Harbor matching
• Employee Discounts
• Maternity/Paternity leave

United Fire values dedication, professionalism, and a commitment to serving those who protect our communities. If you enjoy helping customers and want to be a part of a team that makes a difference, we encourage you to apply.

Requirements

• Minimum 3+ years customer service or retail experience.
• Highly detail-oriented and organized.
• Strong customer service skills and a positive attitude.
• Comfortable working with software systems and workstations.
• Ability to work efficiently under time constraints.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.