Housing Manager

Job Description

Job Description

Position Title :    Housing Manager

Reports To: Senior Housing Manager 

Major Function: Responsible for the oversight of the CASA’s Rapid Rehousing Advocates. Ensures program quality and compliance for CASA’s housing programs. 

FLSA: Exempt

Illustrative Duties:

• Provides guidance and direct supervision to  Rapid Rehousing Advocates. 
• Hires, trains, and evaluates housing advocates.
• Available for on-call responsibilities to include coming in after hours if needed. 
• Complete Timesheets, mileage forms, PPR’s, program reports, data collection, and other necessary forms and reports relevant to this role.
• Assist in maintain CASA’s resource directory. 
• Provide housing case management, support, advocacy, and crisis intervention to survivors of domestic violence and their children.
• Assist participants directly within each housing program with obtaining rental assistance, processing referrals to various housing programs, and requesting housing vouchers.
• Assist participants as needed during their move into permanent housing in collaboration with the advocates and volunteers.
• Carry an assigned caseload. 
• Maintain relationships with community partners to bring in life skills classes or workshops related to; basic computer skills, budgeting, credit repair, housing assistance, interview techniques, resume writing, cooking, and other relevant services for survivors of domestic violence
• Complete Victim Compensation Applications with participants as needed to assist with relocation expenses. 
• Perform monthly record keeping and statistical tasks as assigned.
• Responsible for timely completion of all paperwork and data entry. 
• Responsible for maintaining relationships with community partners that provide services by attending housing and resource centered meetings as requested by supervisor. 
• Complete the HUD and other necessary housing reports.
• Perform ongoing case file reviews to ensure quality and consistency.
• Conduct ongoing bi-weekly meetings with direct reports to include one one one and team meetings. 
• Assist in developing and maintain a housing department manual for the Rapid Re-Housing program.
• Work with the CASA Volunteer Coordinator to maintain interns and volunteers. 

General:

• Understand & abide by CASA’s Confidentiality Policy at all times.
• Understand and abide by all CASA’s Policies and Procedures at all times.
• Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.
• All program positions are considered “emergency essential” and as such may be required to be available to remain onsite and/or required to assist during emergencies and other critical times.
• Attend staff meetings.
• Attend and participate in ongoing training opportunities.
• Assist with training and supervision of volunteers.
• Agree to work a flexible schedule when required, which may include changing schedules to ensure coverage, due to illness, absence, vacation other staff members, or a natural disaster.
• Complete special projects and presentations as requested.
• Available for on-call Manager Responsibilities & duties.
• Shall become a Core Certified Trainer as soon as the time period qualification is met. 

Qualifications: 

• Possess a Bachelor’s degree in related human services or equivalent life experiences preferred.
• Management experience preferred. 
• Experience working with survivors of domestic violence or other crisis experience.
• Demonstrate knowledge of current community resources and have the ability to maintain working relationships with agencies.
• Agree to drive agency vehicles, as needed.
• Ability to function independently and work cooperatively as a member of a team.
• Possess a valid Florida State Drivers License to be verified annually.
• Possess the ability to climb stairs and lift at least 50 pounds.
• Agree to participate in a background check upon employment.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person