Nutrition Services Manager

Job Description: Responsible for the operation and management of food service functions within a given facility with an average of at least 15,000 total meals per month and span of control of at least 24 FTEs. Utilizes critical thinking skills and advanced knowledge to ensure departmental focus and vision is aligned with the hospital, region, and Intermountain business plans.

Essential Functions

Implements established best practices to deliver exceptional care and service at the appropriate cost. Provides value-based leadership to establish high functioning teams and operations in an accountable environment. Facilitates all human resources functions including hiring, training, mentoring, evaluating, conflict resolution, constructive discipline, and termination. Manages employees to ensure that food safety standards and regulatory guidelines are met. Monitors quality and satisfaction scores. In conjunction with the System-level Directors, develops and implements plans to achieve desired outcomes. In conjunction with the System-level Directors, establishes financial objectives by assisting in budget planning, forecasting, revenue, and measuring productivity while maintaining a viable financial status. Represents Nutrition Services in interdisciplinary teams, committees, and meetings at a facility level.

Skills

Food Service People Management Food Safety and Sanitation Business Computer Literacy Interpersonal Communication Financial Competence Nutrition

Qualifications

A demonstrated understating of the key functions needed to manage a Hospital Culinary Service Department. Proven ability to lead departmental operations and provide sound people leadership and management skills. Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho). ServSafe certification obtained within 90 days of hire date if not current. Demonstrated ability to lead and manage a diverse team. Demonstrated effective business and financial skills in the food service industry. Demonstrated highly effective verbal, written, interpersonal, and communication skills. Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems. Demonstrated experience in quality improvement initiatives. Certified Dietary Manager (CDM) certification obtained within one year of hire date is required for facilities with an attached LTC unit (HRH and GMH). Preferred: Bachelor or Associate's degree in Food Services, Nutrition, or Business, or related field Certified Dietary Manager Certification Demonstrated ability to work and navigate the complexities of hospital food service operations Experience using advanced or complex spreadsheet and database applications, nutrition services software, and computerized tracking systems.

Physical Requirements

Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Remain standing for long periods of time to perform work. Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.

Location: Primary Childrens at Lehi Work City: Lehi Work State: Utah Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $29.58 - $45.66

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world‑class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. Intermountain Health strives to make the application process accessible to all users. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up‑front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more.

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Other duties may be assigned by the supervisor.

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