Inside Contractor Sales
Viking Lumber
Job Title
Immediate Supervisor: Store Manager
Basic Function
Responsible for representing the company in developing excellent customer relationships with all existing and potential customers through informative, efficient and friendly service.
Responsibilities
- Follow up on quotes, outstanding orders, etc
- Develop, lead and expand existing accounts
- Provide a high level of customer service to ensure clients complete satisfaction
- Develop relationships with customers responding to their questions efficiently and courteously
- Process orders in person, on phone or via email
- Efficient communication with dispatcher coordinating delivery requests to ensure efficiency and customer satisfaction
- Discussing features and benefits of products and services
- Determining customers' needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
- Answering incoming phone calls and emails to assist customers in a timely manner
- Accepting payment and applying it to the appropriate customer account
- Reordering products to keep the store and warehouse shelves well stocked
Skills, Knowledge & Abilities
- Ability to read, write, and speak in English
- Able to complete basic math and measurement skills
- Proficient with Microsoft Office products
- 2+ years of building material knowledge and or experience
- Detail oriented
- To be self-motivated and have a strong work ethic
- Ability to work independently and within a team setting
- Communication (verbal communication, persuasive impact, listening, written communication)
Physical Demands
- Ability to lift, carry, and otherwise transport work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs
- Ability to stand and sit, climb or balance, and stoop, kneel, crouch, or crawl.
- Manual dexterity.
- Ability to talk and hear.
Monday - Friday 7:00a - 5:00pm Rotational Saturdays 7a-12p **This is not a remote work position** 45+
Viking LumberVacancy posted 4 days ago
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