Senior Organizational Change Management Consultant

Company DescriptionCapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.Job DescriptionSpecific responsibilities for the Senior Manager, Training Lead & Organizational Change Management (Workday) position include: Lead the full training life cycle — training needs assessment, strategy and planning, content development, delivery, and post-training evaluation — for an enterprise Workday initiative. Provide hands-on support and leadership in upskilling business staff who need to learn Workday to support project work, as the primary focus of the role. Develop comprehensive, AI-informed change management and learning strategies encompassing communication, sponsorship, stakeholder engagement, and measurement — leveraging appropriate learning mechanisms (e.g., simulations, self-paced learning, e-learning/computer-based training (CBT), adaptive learning paths, assessments, and exams), aligned to adult learning principles, with clear dependencies, success metrics, and measurable outcomes defined. Develop e-learning/computer-based training (CBT) content and lead adult learning activities, including Train-the-Trainer programs, while enabling instructors and leaders to effectively use learning tools and content. Build strong relationships with clients, including sponsors and other project stakeholders, and act as a trusted advisor while leading enterprise training and change efforts. Facilitate client interactions (e.g., stakeholder interviews, leadership meetings, design sessions, and workshops), incorporating AI-enabled insights and synthesized themes to accelerate decision-making and alignment. Interact and engage with Sponsors and Senior Leaders, translating AI-driven insights into clear change narratives, sponsorship actions, and leadership messaging. Serve as the Organizational Change Management (OCM) contact for the Technology Workstream (a secondary priority), focusing on the people side of change across business processes, systems, technologies, and AI-enabled solutions. Design AI-supported data collection approaches (e.g., surveys, readiness assessments, sentiment analysis, adoption and usage metrics) and analyze qualitative and quantitative data using AI-assisted techniques to develop evidence-based findings, insights, and recommendations. Identify people, readiness, and adoption risks associated with business and technology changes, and develop proactive response strategies informed by risk and trend analysis. Qualifications10+ years experience delivering enterprise-scale change management within large organizations. Deep experience across the full training life cycle (training needs assessment, strategy and planning, content development, training delivery, and post-training evaluation). Demonstrated progression and growth within the OCM discipline through past career experiences. Knowledge and application of PROSCI and other change management methodologies and tools. ERP implementation experience, with Workday strongly preferred. E-learning/computer-based training (CBT) development experience is a major plus. Proven ability to produce and own high quality deliverables that meet client needs, including strategic communications and training materials. Excellent written and verbal communication that is effective to all levels in an organization. Location: Denver preferred; if not Denver-based, must be comfortable working Pacific time zone hours (regularly until approximately 6:00 PM PT, with occasional coverage until 7:00 PM PT). Additional InformationWe want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development pathsModern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downsCarrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for careFringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and moreEmployee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operationsPhilanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellnessCapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE. As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Laura Massa directly via email View email address on click.appcast.io supports Equal Pay for all. In addition, in the State of Colorado, we are committed to Equal Pay for ALL in accordance with the Colorado Equal Pay for Equal Work Act. The base pay range for this role is: $90,000 - $170,000.At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. SummaryType: Full-timeFunction: ConsultingExperience level: Mid-Senior LevelIndustry: Management Consulting