Quality Assurance Supervisor

QA SUPERVISOR

POSITION SUMMARY
Oversee quality assurance programs in an ice cream manufacturing facility, ensuring compliance with SQF standards, regulatory requirements, and internal quality systems. Lead QA technicians, manage food safety programs, and maintain product integrity from raw materials through finished goods.

KEY RESPONSIBILITIES
• Lead daily QA operations including product testing, sensory evaluation, and line inspections
• Ensure compliance with SQF Code, GMPs, HACCP, and regulatory guidelines (FDA, local/state)
• Maintain and update the Food Safety Plan and Quality Plan
• Conduct internal audits, corrective actions, and verification activities
• Oversee document control including SOPs, specification sheets, and quality records
• Manage environmental monitoring, sanitation verification, allergen controls, and micro testing programs
• Support root cause analysis and implement preventive and corrective actions
• Train production and QA staff on quality and food safety requirements
• Approve raw materials, monitor supplier performance, and manage COAs and vendor documentation
• Review batch records, hold/release product decisions, and support traceability and recall exercises
• Collaborate with operations, R&D, sanitation, and maintenance to resolve quality issues
• Support continuous improvement projects focused on quality, safety, and efficiency

• Assist with line coverage/pre-operational inspection when needed
• Must be available to work on weekend.

REQUIRED QUALIFICATIONS
• 2-3 years experience in food manufacturing, preferably ice cream or dairy
• Strong knowledge of SQF certification requirements
• Understanding of HACCP, GMPs, and regulatory compliance
• Experience with micro testing, environmental monitoring, and sanitation validation
• Ability to lead teams and communicate cross-functionally
• Strong problem-solving and investigation skills
• Proficiency in quality systems, documentation, and audit processes

PREFERRED QUALIFICATIONS
• SQF Practitioner certification
• Dairy or frozen dessert processing experience
• Experience with CAPA systems and continuous improvement methodologies (Lean, Six Sigma)
• Familiarity with lab equipment, sensory testing, and formulation basics