Account Associate - State Farm Agent Team Member

Responsive Recruiter

Our agency has proudly served the community since 2001 and is home to a dedicated team of four professionals. I began my career in State Farm Claims, which gave me firsthand experience helping customers through some of life's toughest moments and ultimately inspired me to open my own agency focused on personalized care and reliable protection. I'm a graduate of Seattle Pacific University, and outside the office, I like to keep things fun and creative. I've performed stand-up comedy and even play in an '80s rock band. My family and I have deep roots in the community, where we've been active for over five decades, and I currently serve on the board for a local private school district as well as my church board. For our team, we offer strong benefits including PTO, a 401(k), flexibility when needed, and a hiring bonus. Performance doesn't go unnoticed here team members can earn life bonuses tied directly to production, qualify for weekly gift card drawings when office goals are hit, and enjoy additional PTO as a reward for team wins. Our office culture is upbeat, close-knit, and focused on long-term growth. We're looking for someone who isn't just seeking a job, but a career a motivated, hardworking individual with leadership potential who could one day step into an agent or aspirant role. If you're ready to put in the effort, grow your skills, and have some fun along the way, this could be a great place to build your future.

Role Description

As Account Associate - State Farm Agent Team Member for Russell Brown - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $48,000.00 - $70,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Medford, OR and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.