AI Solutions Architect, SLED focused for North America

AI Solutions Architect, SLED focused for North America Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a AI Solutions Architect, SLED focused for North America to join our team in Plano, Texas (US-TX), United States (US). About the Role We are seeking an experienced AI Solutions Architect to design and deliver artificial intelligence, machine learning, and generative AI solutions for state agencies, local governments, K-12 districts, and higher education systems. This role will partner with public sector executives, agency leaders, CIOs, CTOs, chief data officers, program leaders, security teams, academic stakeholders, and delivery teams to translate mission and operational challenges into scalable, responsible AI-enabled solutions. The ideal candidate has strong knowledge of SLED operating environments, public sector data ecosystems, cloud architecture, digital services, cybersecurity, compliance, procurement dynamics, and responsible AI practices. This person will lead solution design across areas such as constituent services, benefits administration, permitting, public safety support, transportation, workforce services, education operations, student services, grants management, contact centers, case management, and administrative automation. If you are a proven AI leader with experience in the public sector—and a passion for transformation through technology—this is an opportunity to shape the future of our business. What You’ll Do Design end-to-end AI and generative AI solutions for SLED use cases, including architecture, data flows, integration patterns, model selection, governance, security, accessibility, privacy, and deployment approach. Partner with state, local, and education stakeholders to identify high-value AI opportunities, define mission outcomes, assess feasibility, and shape implementation roadmaps. Lead solutioning for SLED-specific domains such as citizen services, eligibility and enrollment, human services, health and human services, labor and workforce, tax and revenue, motor vehicles, transportation, public safety operations support, judicial administration, permitting, licensing, inspections, procurement, education administration, and student services. Develop reference architectures using cloud platforms, data lakes, warehouses, lakehouses, MLOps pipelines, APIs, integration platforms, case management systems, workflow tools, enterprise search, and digital service platforms. Guide teams on applying large language models, retrieval-augmented generation, predictive analytics, natural language processing, document intelligence, intelligent automation, chatbots, knowledge management, and decision support in public sector and education settings. Collaborate with data scientists, engineers, product owners, program SMEs, security architects, privacy officers, accessibility specialists, compliance teams, and delivery leaders to move concepts from prototype to production. Define responsible AI controls, including model monitoring, explainability, human-in-the-loop review, bias assessment, auditability, records retention, data lineage, privacy, cybersecurity, accessibility, and public transparency. Support pre-sales and client advisory activities, including solution presentations, proposals, estimates, demos, workshops, executive briefings, innovation strategy sessions, and grant- or budget-aligned solution planning. Evaluate vendor platforms and AI tools across cloud, digital government, education technology, case management, constituent engagement, workflow automation, cybersecurity, analytics, and enterprise content management ecosystems. Create reusable assets, including SLED AI solution blueprints, architecture patterns, implementation playbooks, data requirements, governance frameworks, procurement-ready language, and value case templates. Location: Remote within the United States. What We’re Looking For Bachelor’s degree in computer science, information systems, engineering, data science, public administration, education technology, analytics, or a related field. 8+ years of experience in technology architecture, data architecture, analytics, AI/ML, enterprise solution delivery, or public sector technology consulting. 4+ years of experience supporting state government, local government, higher education, K-12 education, public sector agencies, or public institutions. Hands‑on experience designing AI, machine learning, generative AI, analytics, automation, or digital service solutions in production environments. Strong understanding of SLED business and mission processes, including constituent services, program eligibility, case management, permitting, licensing, inspections, grants, procurement, education administration, student services, contact centers, and public‑facing digital services. Experience with public sector data, integration, and security considerations, including identity and access management, data sharing, records management, privacy, cybersecurity, accessibility, auditability, and compliance. Experience with major cloud platforms such as AWS, Azure, or Google Cloud, including data, AI, security, integration, governance, and compliance services. Familiarity with modern AI patterns such as RAG, vector databases, prompt engineering, model evaluation, MLOps, LLMOps, AI governance, model risk management, and responsible AI controls. Ability to communicate complex technical concepts to executive, program, academic, operational, legal, procurement, security, and technical audiences. Strong consulting, facilitation, problem‑solving, stakeholder management, and executive presentation skills. Basic Required Qualifications Bachelor’s degree in computer science, information systems, engineering, data science, public administration, education technology, analytics, or a related field. 8+ years of experience in technology architecture, data architecture, analytics, AI/ML, enterprise solution delivery, or public sector technology consulting. 4+ years of experience supporting state government, local government, higher education, K-12 education, public sector agencies, or public institutions. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $119,578 - $221,625. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&DD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally‑required benefits. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . #J-18808-Ljbffr NTT DATA