Account Manager

Job Description

Job Description

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.

This is a quota-bearing sales role.

Responsibilities will include:

• Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.

• Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.

• Develop account plans that outline strategies for growth, upsell opportunities, and retention.

• Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.

• Possess a deep understanding of Entrata's product suite and how it adds value to clients.

• Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.

• Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.

• Communicate effectively with clients to convey product updates, new features, and relevant information.

Qualifications:

• 3-5 years of experience with technology/software sales (SaaS, PaaS, enterprise software, etc.)

• Proven track record of successfully managing and growing a book of accounts.

• Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical audiences.

• Strong analytical and problem-solving skills, with the ability to navigate challenging situations and find effective solutions.

• Familiarity with property management, real estate, or related industries is a plus.

• Ability to work collaboratively in a fast-paced and dynamic environment.

• Comfortable using and explaining complex software solutions; experience with property management software is a plus.

In addition to base salary, this role is eligible for commission

This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.

Level: Q4

Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.