Center Manager

Center Manager Primary Responsibilities Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals. Create an appropriate organizational environment and value systems which stimulate the morale and productivity of the workforce and its leadership. Operate the center and manage employees and operations to the highest standard of ethics and integrity. Manage staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency. Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements. Manage headcount to provide efficient staffing through high and low production intervals, providing accurate and timely projections to the management team in advance of cyclical and seasonal or situational spikes. Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records. Provide strategic direction and planning. Other Responsibilities Through Assistant Manager, oversee donor selection, plasma collection and shipment and record completion. Accountable to ensure the adequate training of production employees and demonstrate how tasks are to be performed to meet company standards. Accountable for the adequacy of inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed. Ensure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order. Accountable for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately. Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors. Maintain thorough familiarity and ensure compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP). Accountable for donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, FDA-approved SOP, OSHA, CLIA, and cGMP. Direct staff through the management team and with Training and Quality staff to ensure that training and quality goals are met. Build rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. Work with Div/Corp management in the preparation of annual budget and manage the facility to consistently achieve production targets and quality goals at the agreed-upon cost structure. Job Requirements Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field. Typically requires a minimum of 3 years of related experience in clinical or general business experience. Supervisory experience preferred but not required. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred. Grifols provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws. Location: NORTH AMERICA : USA : AL-Phenix City:USNC0500 - Phenix City AL-Highway 280-TPR #J-18808-Ljbffr