Bilingual Medical Assistant (English/Spanish)

Job Description

Job Description

Bilingual Medical Assistant – English/Spanish

Important – Please Review Before Applying

Please review the posted pay range carefully before submitting your application. By applying for this position, you acknowledge that you have reviewed the compensation offered and are comfortable with the posted pay range.

Job Overview

We are seeking a friendly, dependable, and energetic Bilingual Medical Assistant to join our podiatry practice. This position works closely with the physician and clinical team to provide compassionate, efficient, and high-quality patient care.

The ideal candidate is organized, detail-oriented, professional, and comfortable working in a fast-paced medical office. Fluency in both English and Spanish is required.

Duties and Responsibilities

• Greet patients and escort them to examination rooms.
• Prepare patients for examinations, treatments, and in-office procedures.
• Obtain and document medical histories, medications, allergies, vital signs, and reasons for the visit.
• Accurately update patient information and clinical documentation in the electronic health record (EHR).
• Prepare, clean, disinfect, and restock examination rooms between patients.
• Assist the physician during examinations, treatments, and in-office podiatric procedures.
• Prepare instruments, dressings, medications, and supplies for procedures.
• Clean, package, and sterilize instruments according to infection-control procedures.
• Administer medications and injections as permitted and delegated by the physician.
• Provide physician-approved patient education regarding treatment plans, medications, and post-visit instructions.
• Assist patients with braces, boots, surgical shoes, and other durable medical equipment (DME).
• Assist with laboratory and imaging orders, referrals, surgical paperwork, and medical-clearance requests.
• Respond to patient calls and messages and communicate clinical concerns to the physician.
• Process prescription refill requests according to clinic procedures.
• Monitor clinical supplies and inventory and notify management when supplies need to be ordered.
• Support efficient patient flow and communicate delays or patient concerns to the clinical team.
• Properly dispose of regular waste, biohazardous waste, and sharps according to OSHA requirements and clinic safety procedures.
• Maintain patient confidentiality and comply with HIPAA, OSHA, infection-control, and clinic policies.
• Perform additional clinical and administrative duties as assigned.

Skills and Qualifications

• Must be fluent in both English and Spanish.
• Excellent patient-care and customer-service skills.
• Friendly, compassionate, and professional demeanor.
• Strong verbal and written communication skills.
• Knowledge of medical terminology and basic clinical procedures.
• Familiarity with electronic health record systems.
• Knowledge of infection-control, sterilization, and clinical safety procedures.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to prioritize tasks and work efficiently in a busy medical office.
• Ability to follow physician instructions and established clinic procedures.
• Dependable, punctual, and able to work independently.
• Strong teamwork and problem-solving skills.
• Ability to remain calm and professional when assisting patients who are anxious, uncomfortable, or in pain.
• Willingness to learn podiatry-specific procedures, equipment, and terminology.

Benefits:

• Paid training
• Paid time off