Regional Operations Manager

Charlotte, North Carolina, United States (On-site) LSA Management is a property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact, creating a unique opportunity to add value for residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030. The Opportunity As a Regional Manager at LSA Management, you will oversee multiple properties within your assigned region, ensuring they operate efficiently and meet company standards. You will play a key role in driving financial performance, maintaining high occupancy rates, and ensuring resident satisfaction. You will work closely with Community Managers to align property goals with company objectives. A valid driver's license and reliable transportation are required. The Skillset 3 years, proven experience in regional property management, preferably in the multifamily housing industry Strong leadership and team management skills Excellent financial acumen and budgeting skills Ability to work independently and as part of a team Strong communication and customer service skills Valid driver's license and reliable transportation required Proficient in using property management software (Yardi Voyager and RealPage preferred) Knowledge of LIHTC and affordable housing regulations required Proven ability to oversee day-to-day operations across multiple multifamily communities. Skilled in evaluating property performance, including occupancy trends, rent collections, and maintenance efficiency. Experience implementing operational best practices to enhance resident satisfaction and asset value. Strong financial acumen with the ability to analyze property-level financials, control expenses, and drive revenue growth. Proficient in monitoring budgets, forecasting, and ensuring alignment with ownership goals. Capable of identifying financial risks and opportunities to optimize NOI (Net Operating Income). Effective leader with experience mentoring Community Managers and on-site teams. Builds high-performing teams through coaching, performance management, and clear goal-setting. Fosters a culture of accountability, collaboration, and continuous improvement. Deep understanding of federal, state, and local housing regulations, Fair Housing laws, and landlord-tenant laws. Resident & Stakeholder Relations Strategic Thinking & Problem Solving Job Type 401(k) with matching Dental, health, and vision insurance Employee assistance and discount programs Flexible schedule and spending account Paid time off and parental leave Schedule Location - North Carolina and surrounding region On call and/or Saturdays based on property needs Travel throughout portfolio required License/Certification Driver's License (Required) Join us at LSA Management and make a meaningful impact on our communities! #J-18808-Ljbffr