Guest Service Agent
TradeJobsWorkforce
ABOUT THE POSITION:
-Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.
-Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel.
-Answer guest questions regarding local area facilities and be able to give proper directions to these areas.
-Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards.
-Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest.
JOB REQUIREMENTS:
-High school graduate or GED certificate, with an aptitude for math.
-Previous hotel front desk and SMS computer experience a plus.
-Basic computer skills a must.
Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night.
Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Buffalo, NY vacancy
$17 - $18 per hour
...Guest Service Representative The Sleep Inn is seeking a Front Desk Agent to join their team! The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: Greeting guests, complete the check-in/check-out procedure...SuggestedWeekly payTemporary workLocal areaWorldwideFlexible hoursWeekend workDay shiftAfternoon shift- ...Remote Guest Services Representative – Travel About the job Remote Guest Services Representative – Travel We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses...SuggestedRemote workFlexible hours
Elevationtravelpartners
Buffalo, NY5 days ago $17 - $18 per hour
...Guest Service Representative We are looking for Front Desk Agents to join our team at Courtyard by Marriott Buffalo Airport, located at 4243 Genesee Street, Cheektowaga, NY 14225. Our hotel is conveniently situated across from Buffalo Niagara International Airport,...SuggestedWeekly payTemporary workWork at officeFlexible hoursWeekend workDay shiftAfternoon shift$17 - $18 per hour
...Job Description Job Description The Sleep Inn is seeking a Front Desk Agent to join their team! The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: Greeting guests, complete the check- in/ check...SuggestedWeekly payTemporary workLocal areaWorldwideFlexible hoursWeekend workDay shiftAfternoon shift- ...Front Desk Guest Service Representative The Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position...SuggestedWork at officeAll shiftsNight shift
Comfort Inn/Red Roof Inn
Bowmansville, NY4 days ago $24 - $27 per hour
Hey there! I'm Lucas, a business owner in Buffalo, New York, and I'm on the lookout for a reliable housekeeper(s) to help maintain homes. The ideal candidate will be responsible for keeping the bathroom, general rooms, and kitchen clean and organized. If you have a keen...Hourly payPart timeHouse Keeper
Buffalo, NY4 days ago- A luxury travel service company is seeking a Luxury Travel Specialist to provide elevated, white-glove service in a remote setting. The role involves curating customized travel experiences, managing bookings with precision, and offering high-touch, concierge-level support...Remote workFlexible hours
Rudybtravel
Buffalo, NY3 days ago - A leading travel service provider is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely. This role involves guiding clients through travel preparations, providing ongoing support, and ensuring every interaction builds trust and excitement...Remote work
Livetripexperience
Buffalo, NY3 days ago - ...The Opportunity Delaware North Parks and Resorts is searching for a customer-service-focused full-time or part-time Night Auditor to join our team at The Westin Buffalo in Buffalo, New York. Working in an exciting, fast-paced environment, you will never have a dull...Full timePart timeNight shift
Delaware North
Buffalo, NY3 days ago - ...Overview: The Night Auditor plays a critical role in nightly property operations by balancing accounts and supporting guest services during overnight hours. Youll perform system maintenance, handle check-ins/outs, and ensure guests have a safe, pleasant experience...Work at officeNight shiftEarly shift
Six Flags Darien Lake
Buffalo, NY9 hours ago - ...The role balances revenue and expenses and provides front desk support during the audit shift, ensuring guest satisfaction through strong communication and service. Requirements include a high school diploma, at least one year of customer service experience, and the ability...Part timeShift workNight shift
Shaner Hotel Group
Buffalo, NY9 hours ago - ...attending to our facilities with integrity and attention to detail. Your goal is to create a clean and orderly environment for our guests, ensuring that they will want to return and ultimately furthering our reputation. Responsibilities: Perform various cleaning...
Guardian Llc
Buffalo, NY5 days ago $16 - $17 per hour
...60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers. As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients. Our essential...Hourly payPart timeMonday to FridayFlexible hoursShift workServiceMaster
Buffalo, NY3 days ago- Housekeeper Wanted A family of five in Buffalo, NY is seeking a long-term, live-in full-time Housekeeper to maintain and manage their 3,000 sq. ft. home. The ideal candidate is detail oriented, proactive, organized, and experienced in providing high-level household ...Full timeLive inMonday to Friday
The Calendar Group
Buffalo, NY2 days ago - ...for a talented Hotel Night Auditor to perform daily responsibilities with dedication. Work with your team to maintain efficiency and service quality. Stay adaptable in a dynamic, fast-paced environment. Perks include competitive pay, flexible schedules, hands-on training,...Flexible hoursNight shift
TradeJobsWorkforce
Buffalo, NY2 days ago - ...Schulte Hospitality Group is seeking a dynamic, service-oriented Breakfast Attendant to join our team! SHG is an organization whose... ...and serves the daily complimentary breakfast bar Greets each guest and ensures guests are satisfied Ensures breakfast area is sufficiently...Daily paidImmediate startFlexible hours
Joella's Hot Chicken
Buffalo, NY3 days ago - ...clients in planning their dream vacations. Responsibilities include creating personalized itineraries and providing exceptional customer service. Ideal candidates will have strong communication skills, a passion for travel, and the ability to work independently. This remote...Remote workFlexible hours
Next Stops travel
Buffalo, NY3 days ago $16.5 - $17.5 per hour
...we’re 25 miles from Niagara Falls. With 107 Suites to serve our guests, every room has an in-suite kitchenette. A daily hot breakfast... ...Associates The Breakfast Attendant prepares and assists with service of the complimentary buffet style breakfast. Responsibilities...Weekly payTemporary workWorldwideFlexible hoursDay shiftBuffalo Lodging Associates
Buffalo, NY2 days ago- Elevationtravelpartners is seeking a Remote Guest Services Representative to assist travelers throughout their journey. The role involves responding to inquiries, supporting bookings, and providing travel policy information while maintaining a positive client experience...Remote jobFlexible hours
$16.5 - $17.5 per hour
...Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites. Role: Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making...Weekly payTemporary workPart timeLocal areaWorldwideFlexible hoursShift workBuffalo Lodging Associates
Buffalo, NY4 days ago- ...Buffalo Amherst (Schulte Hospitality Group) is seeking a dynamic, service-oriented room attendant to join our team! Schulte Hospitality... ...soap, tissues, drinking glasses, etc. Identify items that guests have left behind and report items utilizing hotel's lost and found...Daily paidImmediate startFlexible hours
Joella’s Hot Chicken
Buffalo, NY5 days ago $16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...Hourly payFull timeShift workWeekend workHilton
Buffalo, NY5 days ago$16.5 - $17.5 per hour
...company, Buffalo Lodging Associates. The Breakfast Attendant prepares and assists with service of the complimentary buffet style breakfast. Responsibilities include: Greeting guests as they come in to the breakfast area or lobby. Assisting with any questions or issues...Weekly payTemporary workFlexible hoursDay shift- ...working, and enthusiastic individual to join our Housekeeping Team and to help us provide a welcoming and pristine environment for our guests. About The Role: As a Housekeeper/Room Attendant, you'll bring life and energy to our rooms, ensuring that our guests...Flexible hours
Hamister Group
Buffalo, NY1 day ago $70k - $100k
...a branded hotel with a strong focus on operational excellence, guest satisfaction, and team engagement. This role is responsible for... ...overall performance of the property, including financial results, service standards, associate development, and community presence. The ideal...Weekly payLocal areaCorecruitment
Buffalo, NY3 days ago- ...Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the...Daily paidFull timeWork at officeLocal areaImmediate startHome officeFlexible hoursShift work
American Cruise Lines
Buffalo, NY9 hours ago $45 per hour
...therapy while building ongoing relationships with Optimal Life members. This role combines: Clinical precision Concierge-level service Proactive patient engagement You will manage a panel of patients and play a key role in ensuring consistency, experience, and...Rotating shiftAfternoon shiftOWM Integrative Wellness
Buffalo, NY25 days ago$16 - $17 per hour
...career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions... ...Hiring Game Room Attendants Game Room Attendants support guests as they play games and are responsible for ensuring all games...Bi-weekly payHourly payFull timeTemporary workPart timeLocal areaImmediate startShift workCHUCK E CHEESE
Buffalo, NY5 days ago$16.26 per hour
...visitors to the community * Receives, sorts, and forwards incoming mail * Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) * Resolving customer questions and concerns Qualifications: * MUST have computer knowledge. Microsoft Word...Full timePart timeWeekend work- ...travel inquiries and provide trip support. This fully remote role requires strong written and verbal communication, along with customer service experience. Responsibilities include managing client inquiries, supporting itinerary changes, and ensuring a positive travel...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
Related searches
- guest service Buffalo, NY
- guest services associate Buffalo, NY
- guest service ambassador Buffalo, NY
- guest service support expert Buffalo, NY
- seasonal guest services representative
- guest services representative
- overnight guest service representative
- hotel concierge
- guest services agent winter seasonal
- hotel guest service agent