Shift Leader

Job Description

Job Description

Position Summary: This position is fully accountable for the profitable consistent operations execution of a specific shift designated by the Owner/General Manager while adhering to all company guidelines and regulations. The Shift Lead reports to the owner/General Manager.

Essential Functions:

Ø Ensure the restaurant is in full compliance with all local, state and federal regulations

Ø Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures

Ø Ensure the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.

Ø Provide leadership to the restaurant team to consistently meet standards of superior customer service, quality and cleanliness while embracing the Firehouse Subs "Culture" of a cheerful and fun work environment. Leadership and professionalism includes however, not limited to, no fraternization of any kind with crew members.

Ø Be the “Role Model” for delivering operations excellence.

Ø Assist the General Manager in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.

Ø Participate in interviewing, training and disciplining employees under the guidance of the general manager.

Ø Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.

Ø “Be Ready”, “Be Focused”, “Be Here”!

Ø Understand and demonstrate the behavior of the Concept of “Customer Comes First, Dining Room Second, Everything Else is Last”

Supporting Duties:

- Able to work on his/her feet for extended periods of time

- Able to lift up to 50 lbs

- Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities

- Represent Firehouse Subs in a professional and positive manner at all times

- Communicate effectively to Owners, General Manager and Firehouse Subs Home Office Personnel all issues and opportunities which may impact business

- Maintain restaurant equipment in full working order and communicate problems immediately to Owner/General Manager

- Ability to analyze business trends and help develop plans/implement plans for success. Any other duties assigned by General Manager/District Manager/Owners.

Job Types: Full-time, Part-time

Pay: $13.50 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Restaurant type:

• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Leadership Experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Work Location: In person