Director Of Clinical Operations

Job DetailExperience Level Associate DirectorDegree Type Master of Business Administration (MBA)Employment Full TimeWorking Type On SiteJob Reference 0000022349Salary Type AnnuallyIndustry HealthcareSelling Points Lead impactful clinical operations at a top-tier healthcare organization. Drive strategic initiatives enhancing patient access and multidisciplinary care. Shape innovative solutions improving healthcare delivery and operational efficiency.Job DescriptionDirector of Clinical Operations OverviewThe Director of Clinical Operations oversees strategic and operational leadership for healthcare services, ensuring accessibility, efficiency, and quality for diverse patient populations.Collaborate with clinical and administrative leaders to optimize multidisciplinary care coordination and enhance patient experience across medical and behavioral health services.Lead initiatives to integrate advanced technologies into clinical workflows, improving operational efficiency and patient satisfaction.Ensure compliance with regulatory standards, including New York State Department of Health and Office of Mental Health requirements.Drive performance improvement measures, focusing on patient access, referral completion, and service quality metrics.Oversee crisis intervention protocols and provide leadership during emergencies, ensuring patient safety and continuity of care.Develop and monitor operating budgets, maximizing resource utilization and revenue cycle efficiency.Support a patient-centered care model, fostering collaboration and communication across departments.Enhance staff productivity and retention through effective leadership and professional development initiatives.Director of Clinical Operations Key Responsibilities & DutiesProvide daily oversight for clinical operations, including scheduling, patient flow, and multidisciplinary team coordination.Manage relationships with referral sources to ensure timely handling and feedback, maximizing patient volume and care provision.Implement quality improvement initiatives, addressing patient complaints and enhancing service delivery.Supervise professional staff across health and behavioral health disciplines, ensuring operational efficiency and regulatory compliance.Coordinate survey readiness, operational audits, and corrective action plans to maintain compliance standards.Monitor financial performance indicators, optimizing revenue cycle management and budget utilization.Track and analyze operational data to identify problems, set priorities, and evaluate improvement results.Collaborate with billing teams to improve registration accuracy and documentation workflows.Lead operational planning for service expansion, new programs, and changes in patient demand.Director of Clinical Operations Job RequirementsMaster’s degree in healthcare administration, nursing, public health, business administration, or related field required.Progressive leadership experience in regulated outpatient facilities, diagnostic centers, or community health settings preferred.Strong knowledge of healthcare privacy, patient safety, and regulatory compliance practices.Experience with electronic health records, scheduling systems, and operational reports essential.Understanding of Medicaid, Medicare, managed care, and community-based healthcare delivery.Demonstrated success in performance management, process improvement, and revenue cycle optimization.Ability to manage complex budgets, electronic data systems, and strategic market growth.Foundational knowledge of outpatient clinic structures and operational workflows.Strong communication, analytical, conflict resolution, and team leadership skills required.