Multimedia Systems Engineer

eMITS is seeking a Multimedia Systems Engineer to support the Workplace & Collaboration Services (WCS) in delivering innovative consistent and secure collaboration solutions. This role is responsible for engineering installing configuring testing and documenting Microsoft Teams Rooms (MTR)-certified equipment in NASA-managed collaboration spaces. The candidate must demonstrate hands-on expertise technical judgment and strong leadership skills to ensure spaces are designed and operated in alignment with NASA standards and mission requirements.

eMITS is NASAs enterprise-level service for delivering multimedia IT communication platforms and digital content supporting the Agencys mission. From capturing rocket launches to delivering enterprise IT solutions and digital outreach eMITS integrates mission-critical communications across NASA OCIO and OCOMM. This position offers a unique opportunity to directly support NASAs mission to inspire discovery and share NASAs story with the world.

JOB RESPONSIBILITIES:

• Design install and configure Microsoft Teams Rooms certified appliance-based systems including compute appliances touch consoles cameras microphones speakers displays and content ingest
• Manage multiple project tasks simultaneously and provide daily/weekly activity reporting.
• Provide support for technical analysis for new hardware systems upgrades risk assessments and implementation plans.
• Participate in standards maintenance assessment and continual improvement including commenting on NASA standards changes and hardware evaluation
• Participate in the review and technically evaluate custom/non-standard room approaches minimizing complexity and maximizing usability
• Contribute to system obsolescence planning lifecycle tracking and upgrade/replacement roadmaps (57 year planning horizon).
• Participate in engineering activities and meetings with Product Owners customers and stakeholders.
• Communicate technical concepts clearly to non-technical stakeholders. 
• Willingness to travel for face-to-face meetings room installation/configuration/acceptance technical evaluation/site survey and center visits as needed
• Maintain relevant Microsoft Teams Roomsrelated certifications.

EDUCATION & WORK REQUIREMENTS:

• Requires minimum BA/BS and 5 years of related experience as well as hold a relevant certification for engineering Microsoft Collaboration Systems.

Minimum Requirements: 

• Must be a U.S. citizen.
• Current Microsoft Teams Rooms certification kept current as the MTR device list changes.
• Experience supporting NASA aerospace DoD or other large federal technical environments.
• Demonstrated experience designing installing and configuring certified appliance-based Microsoft Teams Rooms systems (compute touch consoles cameras microphones speakers displays and content ingest) that do not rely on third-party AV control systems.
• Proven ability to engineer a room as a complete audio/video system including room sizing camera and microphone coverage speaker coverage display readability cabling and signal flow.
• Experience with installation verification and acceptance testing including camera framing microphone pickup and noise rejection and physical security.
• Experience with network configuration and device enrollment (WCS Intune or equivalent) in line with Agency Security Configuration Standards.
• Ability to write engineering documentation installation guides and end-user training materials that meet Section 508 kept in version-controlled repositories such as SharePoint Online.
• Familiarity with EPEAT and energy-savings standards.
• Strong communication and customer service skills including explaining technical concepts to non-technical stakeholders and managing multiple projects with daily or weekly reporting.
• Proficiency in Microsoft 365 SharePoint and Box.

Preferred Qualifications:

• Experience supporting NASA aerospace DoD or other large federal technical environments. 
• Industry-recognized certifications in audio/video engineering IT systems integration or related fields
• Experience coordinating with NASA facility teams for needed building modifications like power and network configurations. 
• Experience supporting risk-based decisions system security plan documentation and coordination with engineering and service delivery leads
• Experience providing training and training materials on collaboration and conference rooms
• Experience working in sensitive or mission-critical environments with awareness of federal IT security protocols and data handling standards. 

ARES BENEFITS:

ARES offers a competitive compensation and benefit package. Full time employees may participate in:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• HSA/FSA Accounts
• Life & Disability Insurance
• Critical Illness & Accident Insurance
• ESOP
• 401(k) Plan
• Paid Time Off & Holidays

 ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5

Additional Information :

position has been filled.

Remote Work :

No

Employment Type :

Full-time