Youth Support Worker

Job Description

Job Description

❤️ Make an Impact Every Day to Shape Futures

Youth Support Worker - SUB

On-Call | Flexible Schedule | Meaningful Work Supporting Youth

Location: Hope Homes – Holyoke | Willingboro, NJ 08046
Schedule: Flexible Availability – All Three Shifts
• 7:00 AM – 3:00 PM
• 3:00 PM – 11:00 PM
• 11:00 PM – 7:00 AM

Pay: $18.50 per hour

Looking for More Than Just a Job?

At Crossroads Programs, Inc., we’re not just hiring employees — we’re building a team of compassionate professionals committed to creating safe, supportive environments where youth can heal, grow, and reach their full potential.

As a Youth Support Worker - SUB , you will play an important role in supporting adolescents in a structured residential setting by providing supervision, guidance, encouragement, and therapeutic support.

At Hope Homes – Holyoke, our team helps young people ages 14–21 navigate challenges, develop life skills, and build brighter futures through individualized care and support.

Our Youth Support Workers are more than staff members — they are mentors, role models, advocates, and trusted sources of support.

Why Join Our Team????? Competitive Pay & Benefits

• Competitive pay of $18.50 per hour
• Paid Training & Career Advancement Opportunities
• DailyPay – Access your earnings when you need them
• Wellness Programs
• Supportive team environment

???? Professional Growth & Development

• Receive comprehensive training and ongoing support
• Gain experience working in behavioral health and residential care
• Develop skills in crisis support, behavior management, and therapeutic care
• Build experience supporting youth with diverse needs

❤️ Meaningful Work That Matters

• Provide a safe and structured environment for adolescents
• Support youth impacted by behavioral health challenges, trauma, and life circumstances
• Help residents develop independence, coping skills, and positive behaviors
• Make a lasting impact on the lives of young people and families

What You’ll Do

The Youth Support Worker - SUB provides direct care and support to residents while helping maintain a safe, therapeutic, and structured residential environment.

Your responsibilities may include:

Youth Support & Daily Care

• Provide direct supervision and support to up to five residents
• Assist with daily living activities, meal preparation, and household routines
• Provide transportation to appointments, activities, and community outings
• Build positive relationships with residents through encouragement and mentorship
• Support residents in developing life skills and independence

Therapeutic Support & Team Collaboration

• Assist with implementing individualized treatment plans
• Support behavior management strategies and therapeutic interventions
• Collaborate with treatment teams and coworkers to provide consistent care
• Participate in staff meetings, trainings, and professional development activities
• Respond to challenging situations with patience, professionalism, and composure

Documentation & Program Support

• Maintain accurate resident records, progress notes, and incident reports
• Communicate important information with team members
• Follow organizational policies, procedures, and confidentiality requirements
• Support a safe and respectful residential environment

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Patient and Understanding
✔ Responsible
✔ Team-Oriented
✔ Strong Communicator
✔ Dedicated to Supporting Youth

QualificationsEducation & Experience:

Candidates must meet one of the following:

• High school diploma or equivalent with one year of experience working with individuals with Intellectual/Developmental Disabilities (I/DD) in a group setting

OR

• Associate or bachelor’s degree from an accredited college or university in a field unrelated to social work or psychology with six months of experience working with individuals with I/DD in a group setting

OR

• Associate or bachelor’s degree from an accredited college or university in social work, psychology, or a related field

Additional Requirements:

• Must be 21 years of age or older
• Valid driver’s license required
• Successful completion of Physical & Drug Screening
• Must pass Criminal Record History Clearance, FBI, and Child Abuse History Clearances
• Ability to meet physical requirements including sitting, standing, walking, bending, lifting, reaching, and climbing stairs

???? Start a Career with Purpose

Some careers provide support.

This career helps change lives.

If you are passionate about helping adolescents overcome challenges and creating a safe, supportive environment where youth can thrive, we invite you to join the Crossroads Programs, Inc. team.

Apply Today and Make an Impact Every Day to Shape Futures.

❤️ About Our Organization

Crossroads Programs, an affiliate of Apis Services, Inc., is a nonprofit 501(c)(3) behavioral health agency celebrating 40 years of service. We provide safe and supportive residential treatment opportunities and therapeutic services to empower youth ages 5 to 21.

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering shared services to Inperium and its constellation of affiliate organizations. Through strategic growth, quality-focused initiatives, and operational support, Apis helps organizations advance their missions while creating opportunities for employee growth and success.

Equal Opportunity Employer

Crossroads Programs, Apis Services, Inc., and affiliates provide equal employment opportunities for all employees and applicants in compliance with all federal and applicable state and local laws and regulations.

All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status, or any other basis protected by law.