AI Implementation Specialist (New York City Metropolitan Area)

Key Responsibilities

• Observe, document, and analyze legal and business workflows to identify opportunities for AI integration and support process automation initiatives.
• Develop, test, and refine prompts for common legal and operational use cases, incorporating feedback to improve clarity, accuracy, and effectiveness.
• Assist in executing pilot programs for approved AI and legal technology platforms, including organizing test cases, recording results, and escalating issues to senior team members.
• Maintain comprehensive documentation of prompts, testing outcomes, limitations, and use cases to support consistent AI workflows.
• Collaborate on the development of lightweight AI applications and workflow automation tools, supporting use-case development in contract review, legal research, matter intake, billing, document management, and compliance tracking.
• Support the design and implementation of legal and back-office applications through low-code/no-code platforms, escalating technical or security concerns as needed.
• Aid in project planning by preparing schedules, meeting notes, status updates, and tracking pilot progress in coordination with legal and technical teams.
• Serve as a primary point of contact for end-users seeking AI support, delivering training, creating user guides, FAQs, and facilitating firm-wide AI adoption initiatives.
• Organize and support firm-wide AI events, including logistics, content development, participant tracking, and follow-up.
• Manage AI content databases, ensuring content accuracy, content curation, permissions, and troubleshooting within content management systems.

Core Qualifications & Requirements

• Bachelor’s degree in a related field (e.g., Business, Legal Studies, Data, Communications, Technology); 1-2 years of post-college experience preferred.
• Foundational experience with generative AI tools, prompt creation, workflow documentation, and supporting technology-enabled projects.
• Familiarity with legal technology platforms, document management, or data handling systems; experience with legal research tools such as Westlaw, LexisNexis, or content management systems like iManage is a plus.
• Technical proficiency with productivity software and AI platforms; ability to learn new tools quickly.
• Clear and organized written and verbal communication skills; ability to explain AI concepts and document findings professionally.
• Ability to handle sensitive data responsibly and maintain confidentiality within legal and professional services environments.

Career Impact

This role offers a unique opportunity to be at the forefront of legal technology innovation, directly supporting AI-driven workflows that transform legal and business operations.