Administrative Assistant

Human Resources Administrative Assistant

The part-time Human Resources Administrative Assistant provides support to the Human Resources Office by creating and maintaining employee files, both paper and electronic; answering phones and receiving visitors; and providing administrative support. This position is under the direct supervision of the Human Resources Director. Shift: Monday Friday, 9:30 am to 1:30 pm. The set rate of pay for this position is $15.50 hourly. The Town of Blacksburg is an EEO Employer M/F/D/V.

Essential Functions

• Answers calls and assists customers contacting the Human Resources Office
• Provides professional and courteous customer service to employees and the public in person and by phone
• Creates and manages employee records within both paper and digital storage systems
• Files, scans, and shreds employee file information according to the Library of Virginia document retention schedule
• Provides coverage and answers phone lines for the Town Manager's Office, as needed, specifically during the lunch hour
• Assists with the planning and preparation of special events and projects, as needed
• Maintains confidentiality of sensitive employee and organizational information
• Provides general administrative support to the Human Resources Office

Knowledge, Skills, and Abilities

• Demonstrated ability to provide high-quality customer service
• Thorough knowledge of Microsoft Office applications
• Thorough knowledge of standard office practices, procedures, and equipment
• Ability to work independently with minimal supervision
• Strong attention to detail and organizational skills
• Ability to understand, follow, and apply established procedures for filing documents and maintaining accurate records

Education and Experience

• High school diploma or GED certification required
• Valid driver's license with a satisfactory driving record
• Experience in a customer service-oriented environment

Physical Requirements

Work Environment:

• This job primarily operates in a general office setting
• This role routinely uses standard office equipment such as computers, phones, and copiers/fax machines
• While performing the duties of this job, the employee frequently interacts with staff, providers, and the general public in person and via telephone and email

Physical Demands:

• While performing the duties of this job, the employee will be required to sit for prolonged periods of time, at a desk, utilizing a computer, and reviewing online and paper documents
• The employee will also be required to lift and move up to 25 pounds and occasionally lift and move up to 50 pounds