Quality Operations Technician

Job Description

Job Description

Quality Operations Technician

Job Description

The Quality Operations Technician ensures exceptional product quality by auditing the facility and production lines, evaluating raw materials, bulk, and finished products, and driving continuous improvement initiatives. This role plays a key part in maintaining a world-class manufacturing control program and supporting a culture of quality across the organization.

Responsibilities

• Complete packaging batch record paperwork accurately and in a timely manner where required.
• Perform regular audits of manufacturing lines and the manufacturing plant to maintain a world-class manufacturing control program.
• Ensure quality events, including deviations, non-conformances, and potential issues, are properly documented, escalated, and resolved to support efficient and effective decision making.
• Maintain compliance with current Standard Operating Procedures (SOPs), Work Instructions, and test procedures.
• Proactively update SOPs, Work Instructions, controlled forms, and test methods to support process improvements and regulatory compliance.
• Ensure documentation records are accurate, complete, and compliant with current Good Manufacturing Practice (GMP) requirements.
• Provide technical and process direction, as well as training, to manufacturing personnel to support consistent quality practices.
• Use strong interpersonal skills to help create and sustain a culture of quality and increase quality awareness throughout the facility.
• Document and investigate deviations and out-of-specification (OOS) situations, determining root causes and proposing corrective and preventive actions.
• Coach personnel to improve compliance with regulatory and quality requirements and reinforce best practices.
• Verify that products meet quality specifications and customer standards prior to release.
• Ensure current reference and product standards are properly maintained and updated as needed.
• Accurately record data and pertinent information in accordance with cGMP requirements.
• Use data and trend analysis to identify and permanently resolve ongoing quality issues on the production floor.
• Document OOS situations, determine root causes, and suggest solutions to prevent recurrence.
• Maintain compliance with current regulatory expectations and practices, such as USP and 21 CFR drug manufacturing regulations.
• Understand, promote, and maintain a culture of lean action within the department.
• Implement and maintain standards and processes that eliminate waste throughout the department.
• Apply and utilize lean tools to implement permanent improvements to quality and efficiency.
• Institutionalize 5S (Sort, Straighten, Shine, Standardize, and Sustain) in all aspects of the department.
• Perform other related work and duties as assigned to support production, quality, and customer requirements.

Requirements

• 2+yrs of experience in a GMP manufacturing environment such as pharmaceutical, cosmetics, personal care, food processing, or medical device (preferred).
• HS Diploma required, but Associate's or Bachelor's degree preferred.
• Working knowledge of cGMP and 21 CFR drug manufacturing regulations.

Additional Skills & Qualifications

• Experience in GMP environments related to cosmetics, personal care, pharmaceutical, food processing, or medical device manufacturing.
• Familiarity with OTC product manufacturing and associated quality requirements.
• Experience working with quality systems that support a wide range of products, including beauty, bath and body, lip balms, skincare, sunscreens, and cleaning detergents.
• Knowledge of lean manufacturing principles and tools, including waste elimination and continuous improvement methodologies.
• Practical experience implementing and sustaining 5S practices (Sort, Straighten, Shine, Standardize, Sustain).
• Ability to adapt to cyclical work demands and changing customer requirements.
• Comfort with moderate to high levels of physical activity in a production setting.
• Strong coaching and mentoring skills to support a culture of quality and compliance.
• Ability to respond and adapt to changes in the work environment and production priorities.
• Interest in professional growth, with opportunities to advance into QA Analyst or QA Specialist roles after 23 years of strong performance.

This is a Contract to Hire position based out of Eden Prairie, MN.

The pay range for this position is $26.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Eden Prairie, MN.

This position is anticipated to close on Nov 5, 2026.

This is a fully onsite position in Eden Prairie,MN.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.