Intern Support Technician - Mail Room

Position Information

The TxDOT Support Services Division is seeking a motivated and detail-oriented intern for the Mail Room in Austin, TX. This internship offers an opportunity to gain hands-on experience in mail and logistics while working alongside a collaborative and knowledgeable team. It's an excellent chance to develop valuable skills, contribute to meaningful projects, and explore future career possibilities with TxDOT.

Work Location: 6230 E Stassney Lane, Austin TX 78744

Benefits and Perks

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Position Description

Performs entry-level administrative support work. Work involves performing a wide range of administrative and office support work for the department. Employees at this level perform assignments following specific instructions and are subject to frequent review by the immediate supervisor.

Essential Duties:

• Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
• Assists in maintaining confidential information and records.
• Assists in performing inventory of materials, supplies, and equipment.
• Assists with general warehousing duties such as stocking and issuing materials and supplies, maintaining records, and maintaining warehouse areas.
• Maintains files, records, and logs.
• Makes copies and distributes as instructed.
• Opens, sorts, and distributes mail.
• Performs routine word processing duties and conducts quality checks of documents created.
• Runs errands as required.
• Performs other job responsibilities as assigned.

Minimum Qualifications:

Education:

Must be a student in high school or other educational institution or accepted into a college, university or educational institution.

Other Conditions:

• Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.
• Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.

Competencies:

Some skill in:

• Research and analysis methodologies
• Maintaining effective working relationships with others
• Collecting, sorting and compiling data
• Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
• Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
• Using standard office equipment
• Using computers, applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others

Ability to:

• Follow verbal and written instructions
• Follow applicable safety standards, practices and procedures

Other Attributes:

• Protects sensitive and confidential information

Physical Requirements and Working Conditions:

• Subject to environmental conditions; protection from weather but not temperature changes
• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
• Sitting - prolonged periods of time
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.