Medical Office Front Desk Receptionist

Medical Receptionist/Office Specialist

As the Medical Receptionist/Office Specialist, you serve as the front office point of contact for business ancillary service locations and are responsible to ensure timely and accurate responses to the client and patient requests.

You are responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

This a fully on-site position at our medical office partner facility in Germantown, WI.

Benefits Highlights We offer a competitive compensation package with an incentive plan, and comprehensive benefits, including:

• Paid Time Off : Generous PTO, holiday pay, CEU, and "Be Well Days" to recharge, prioritize mental and physical health.
• Medical, Dental & Vision Coverage: Flexible plan options.
• 401(k) Match: Competitive employer matching.
• Childcare Tuition Assistance: Discounted rates.
• Health Savings & Flexible Spending Accounts: Tax-saving options.
• Short- & Long-Term Disability: 100% employer paid income protection plans.
• Life Insurance: Employer-paid and voluntary options.
• Parental Leave & Adoption Assistance : Paid time for new parents and support for adoption costs.
• Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access.*
• Corporate Discounts: Exclusive deals for employees.
• And more! Click here for the complete list of benefit offerings

* NEW 2026 benefit!

If you're passionate about patient care and eager to work with a Great Place To Work Certified team, we'd love to hear from you!

Responsibilities

Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems

Manages and facilitates patient scheduling, intake, check in processes

Responsible for completing benefit verifications timely and accurately

Responsible for ensuring charges and documentation are completed timely and delivered to the client

Responsible for point of service (e.g. copay) collection

Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education Required: High School diploma or equivalent

Minimum Experience Required: 1 or more years in an administrative position

Preferred: Previous health care office experience

Previous medical billing and coding

Knowledge of benefit verification and authorization

Knowledge Skills and Abilities The ability to communicate effectively and professionally

Proficient with Microsoft Office Suite

Bilingual language skills in some clinics preferred

Virtual Employee?

No