Front Desk Associate - Part-Time Only

Aqua-Tots Swim Schools Part-Time Front Desk AssociateAt Aqua-Tots Swim Schools, we provide the highest quality swim lessons—and we have a blast doing it! Our mission is to be the best swim school in the world. We believe swimming is a life-saving skill that every child should learn. That's why we're looking for friendly, enthusiastic team members who want to make a difference.The Part-Time Front Desk Associate is a game-changer in the life of a child. They are responsible for implementing & upholding the Aqua-Tots Core Values in every interaction, whether with children, parents, or staff members.Our Benefits:Starting pay: $18/hour (Must be 18+ years old to apply)Pay raises at 90 days, 6 months, 12 months, and every 6 months after thatOnly part-time hours availableWeekly and monthly contests to win prizes and moneyCareer growth into leadership rolesPaid trainingMedical, dental, and vision benefits (for eligible team members)401(k) with company matchTelehealth + supplemental insurance (disability, accident, hospital)Quarterly team outings & holiday partiesEmployee and member referral bonusesEducational Assistance & Personal Enrichment programsEmployee family swim lesson discountsBreak room stocked with snacks & drinksClosed for major federal holidaysAqua-Tots Core ValuesWant to see what it's like to work here?Watch this short video: we are looking for:Outgoing, friendly, and professionalExcellent communication and hospitality skillsComfortable using computers and scheduling softwareGreat at multitasking and staying organizedDetail-oriented and dependableCustomer service or hospitality experience preferredSales experience is a plusBilingual is a bonus (Spanish, Mandarin, etc.), but not requiredWhat this position is not:This is not a receptionist positionThis is not a full-time positionThis is not a seasonal or short-term positionSchedule Requirements:Minimum of 3 shifts per week:At least 2 weekday afternoon/evening shifts (3:30–8:30 PM) AND1 weekend shift – Saturday OR Sunday (8:30 AM–1:30 PM)Job Requirements:Must be 18 years or olderThis is a front-facing position requiring constant interaction with families, children, and staff, and providing friendly, welcoming, and engaging greetings and support.Must be able to stand and remain on your feet for the full shiftMust be able to lift up to 30 pounds when neededMust be able to walk in and out of the heated pool room throughout the shift (temperature and humidity changes)Must have strong computer proficiency and the ability to quickly learn new systemsMust be able to manage customer scheduling and navigate multiple computer programs simultaneouslyMust be able to securely manage and remember multiple passwordsMust be capable of multitasking efficiently in a fast-paced environmentMust have strong attention to detail and a high level of accuracyMust have excellent verbal communication and professional phone skillsMust be able to perform light cleaning duties, including mopping, wiping down surfaces, organizing, and taking out trashMust be able to staff meetings and in-service trainings.Must be dependable, punctual, and reliableWhat You'll Do:Greet customers with a warm, welcoming attitudeCommunicate effectively with families and childrenBuild strong relationships—learn names, show you careAnswer phones, give tours, and explain swim programsEnroll students and manage class schedules using our systemResolve customer concerns with empathy and professionalismMaintain a clean, friendly, and safe front desk and lobbySmile and have fun while making a difference!Work schedule:Weekend availabilityMonday to FridayBenefits:Flexible scheduleHealth insuranceDental insurance401(k)401(k) matchingReferral programEmployee discountPaid trainingVision insuranceDisability insurance Aqua-Tots Swim Schools