Manager, Site Reliability Engineering
$122k - $207kMastercard
Manager, Site Reliability Engineering
Who is Mastercard?
At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.
And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.
Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next. About the Role
The Business Operations (Biz Ops) team is seeking a Business Operations Engineer.
The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As Business Operations Engineers we support platform stability through monitoring. We support software run principals that includes change implementation, operational design, automation, monitoring that leads to fault-tolerant, scalable products.
We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments.
Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. All About the Program You Support: (Optional – Example Program Introduction)
Mastercard Send powers a faster, better, smarter way to send money domestic. This positions Mastercard to displace cash by creating simpler and more secure ways to transact for everyone, everywhere via fast, secure, and other innovative solutions.
Team Specific Skills:
It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all these aspects of the role: • Operational Readiness Architect:
o Serve as the primary contact responsible for the overall application health, performance, and capacity.
o Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
o Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment.
o Increase automation and tooling to reduce toil and manual intervention.
o Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
o Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
o Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover.
o Experience in Monitoring tools such as Splunk, Dynatrace
o Understanding of client-server relationships, Network concepts, Stack trace analysis (TCP dumps, heap dumps, CPU/memory analysis, thread dumps), logging and monitoring tools, high availability, and business continuity planning
Responsible for ensuring the effective management and utilization of data across the organization.
Establishes and enforces policies and standards for information governance to maintain data integrity, security, and compliance with regulatory requirements.
Conducts data management practices to optimize data quality and accessibility, enabling informed decision-making.
Drives data strategy initiatives to align data efforts with business objectives, leveraging data as a strategic asset to enhance operational efficiency and customer engagement. Role Qualifications
The ideal candidate will have experience in many of these areas:
• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
• Coding or scripting exposure.
• Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth.
• Basic to intermediate level of understanding of algorithms, data structures, scripting, pipeline management, and software design
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
• Interest in designing, analysing, and troubleshooting large-scale distributed systems.
• Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team.
• Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system.
• Comfortable collaborating with cross-functional teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies.
Responsible for ensuring the effective management and utilization of data across the organization.
Establishes and enforces policies and standards for information governance to maintain data integrity, security, and compliance with regulatory requirements.
Conducts data management practices to optimize data quality and accessibility, enabling informed decision-making.
Drives data strategy initiatives to align data efforts with business objectives, leveraging data as a strategic asset to enhance operational efficiency and customer engagement.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact View email address on decentrajobs.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay RangesO'Fallon, Missouri: $122,000 - $207,000 USD
$122k - $207k
...and support future growth. We expect a basic to intermediate understanding of algorithms, data structures, scripting, pipeline management, and software design. We look for a structured problem-solving mindset, strong communication skills, and a strong sense of...SuggestedFull timeFlexible hours$96k - $163k
...data structures, scripting, pipeline management, and software design principles.... ...advocate for system changes that enhance reliability and speed. Facilitate the... ...are currently searching for a Senior Site Reliability Engineer to join our Foundry BizOps team. This...SuggestedFull time$71k - $111k
...concepts, protocols, security, and system reliability. We expect experience designing,... ...expect understanding of IT service management principles across incident, problem,... ...: We work independently on site reliability engineering tasks and smaller initiatives, applying...SuggestedFull timeFlexible hours$52k - $62.4k
...monitoring, observability, application reliability, troubleshooting, and performance... ...as part of our Business Operations Site Reliability Engineering team. We expect the intern to help... ...support proactive production and change management. We will involve the intern in...SuggestedFull timeInternshipWorldwide$96k - $163k
...resolving issues, and providing performance engineering leadership. We need working... ...Responsibilities: We partner with site reliability engineers and performance engineers to... ...planning, and launch reviews. We build, manage, and maintain robust performance testing...SuggestedFull time$122k - $207k
...value solid DevOps and configuration management expertise. We require experience working... ...infrastructure and strengthen site reliability practices. We investigate incidents... ...customer experience. We mentor junior engineers and provide technical guidance across...Full time$112k - $187k
...understanding of DevOps principals, practices, and configuration management. ~ Experience in designing, building, and operating... ...and health of our platform as a Business Operations Site Reliability Engineer (SRE). ~ Support developers in producing resilient products...Full time- Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group...
$122k - $207k
...their greatest potential. Title and Summary Lead Site Reliability Engineer Job Description Summary Overview: Who is Mastercard... ...and upfront in the development process, and to proactively manage production and change activities to maximize customer...Full timePart timeWorldwideFlexible hours$46.92k
...development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to...Full timeWork from homeRelocationRelocation packageFlexible hoursWeekday work- ...Software Engineer Location: OFALLON, MO Skill: Jenkins Required Skills: To design, develop and implement software applications and systems based on users needs. Understand and analyse the technical specifications and suggest code optimization ideas....
$92k - $147k
...Title and Summary Software Engineer II Overview Who is... ...capabilities for MasterCard's Decision Management Platform, which serves as the... ...an obsession over security, reliability, and performance to deliver... ...fitness reimbursement or on-site fitness facilities;...Full timePart timeWorldwideFlexible hours- ...Job Title Bachelor’s degree in information systems, information technology, computer science, engineering, or equivalent work experience. More than 7 years of industry experience. Excellent communication skills, with the ability to interact across multiple organizational...Work experience placement
- ...Excellent communication skills with the ability to communicate with all levels of management Ability to build rapport and relationships Someone understanding the concept of operations first, focusing on usability, operability of applications from the get...
- ...Senior Software Engineer Seeks a Senior Software Engineer who will be a crucial part of our software team. The selected candidate will have to write scalable, robust, and easy-to-maintain code, and will be required to translate software requirements into high-performance...Work experience placement
- ...principle. Role Overview: As a Software Engineer in Corporate Solutions at you'll work... ...of all sizes streamline how they manage payments when buying or selling products... ...applications for performance, scalability, and reliability. Solid SQL development knowledge (i.e...
- ...Principal Software Engineer O Fallon - O Fallon, MO 63366 Overview... ...reduction. Production & Reliability Availability,... ...CD, multi-environment release management, and production deploy authority... ...create measurable value. On-Site Expectations The...Full timeContract workWork at officeRemote workMonday to FridayShift work
$115k - $184k
...and Summary Senior Software Engineer Overview Mastercard is... ...systems meet correctness, reliability, and backward compatibility requirements... ...Troubleshooting & Incident Management • Serve as a senior... ...fitness reimbursement or on-site fitness facilities; eligibility...Full timePart timeWorldwideFlexible hours- ...Software Engineer II Location: OFallon, MO Program Overview: Sustainability and Innovations Program aims to develop Mastercard... ...Provides support on activities such development environment management, establish required connectivity. High-energy, detail-oriented...Local area
$22.5 per hour
Your Opportunity: General Manager TitleMax O'Fallon, MO As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges... ...the office, when applicable, including on site vehicle appraisals, store errands, and...Hourly payFull timeTemporary workCasual workSeasonal workWork at officeLocal area$212k - $339k
...Vice President, Software Engineering Overview Mastercard Send... ...to deliver fast, secure, and reliable payment experiences across domestic... ...readiness, incident management, and service reliability. •... ...fitness reimbursement or on-site fitness facilities; eligibility...Full timePart timeWorldwideFlexible hours$168k - $277k
.... Title and Summary Lead Software Engineer Who is Mastercard? We work to connect... ...by designing for observability, reliability, and maintainability after deployment. [... ...eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition...Full timePart timeWorldwideFlexible hours- ...Lead Software Engineer Job Description: Overview: As part of an exciting, fast paced environment developing digital identity and... ...closely with other architects, developers, analysts, and project managers as well as business partners / product managers and other...
- ...Principal Software Engineer Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with... ...deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and...Full timeTemporary workPart timeWorldwideFlexible hoursShift work
- ...• Be able to work with Business/Systems Analysts and Quality Engineers in a behavioural driven development environment. • The Ideal... ...• Familiarity with secure coding standards and vulnerability management • Possesses skills in test-driven development to build just...
$60k - $135k
...Job Title: Lead Software Engineer City: O Fallon State/Province: Missouri Posting Start Date: 8/25/26... ...Application Layer: Spring Boot internals, JVM tuning, thread/heap management, concurrency debugging, GC optimization • Container Runtime:...Minimum wageLocal area- ...Lead Software Development Engineer Mastercard’s Commercial Solutions team is a rapidly growing organization with responsibilities to... ...: I can't stress enough. Please read the BELOW 4 days a week on-site and must relocate. Open to H1B/visa transfers and H4 EAD who are...H1bLocal areaRelocation
- ...coordinate the next steps accordingly. Manager Name : Saurabh Prakash - Technical Lead... ...@gmail.com Lead Software Engineer Location: O'Fallon, Missouri... ...Key Responsibilities Design secure, reliable, and scalable software solutions for globally...
- ...Lead Software Development Engineer Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities...
- ...Principal Software Development Engineer Job Overview: Leads major projects and creates the development and delivery of quality software... ...creative problem solving. Make presentations to the Senior Management, Business Owners and other Stakeholders and help them in...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Manager, Site Reliability Engineering. Be the first to apply!
- site reliability engineer O Fallon, MO
- junior website developer O Fallon, MO
- construction site safety O Fallon, MO
- on-site clinical research associate (traveling/remote) O Fallon, MO
- site reliability engineer sre
- site reliability engineering manager
- site reliability engineer
- junior site reliability engineer
- site reliability engineer remote
- lead site reliability engineer




