Information Security Coordinator

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce Fanatics Collectibles and Fanatics Betting & Gaming allowing sports fans to Buy Collect and Bet. Through the Fanatics platform sports fans can buy licensed fan gear jerseys lifestyle and streetwear products headwear and hardgoods; collect physical and digital trading cards sports memorabilia and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties including major national and international professional sports leagues players associations teams colleges college conferences and retail partners 2500 athletes and celebrities and 200 exclusive athletes; and over 2000 retail locations including its Lids retail stores. Our more than 22000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles culture and technology. Backed by world-class investors operators and sports & entertainment partners we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together we are reimagining every part of the collectibles experience for fans partners and creators.

Role Summary

The Information Security Coordinator supports the Information Security organization by driving the lifecycle of security findings vulnerabilities and audit items across multiple pipelines. This individual contributor role reports to the CISO and is responsible for creating triaging and assigning security tickets; tracking remediation progress against defined SLAs; following up with stakeholders to push items to closure; and compiling regular status reports metrics and presentations for leadership. The Information Security Coordinator works cross-functionally with Security Operations Application Security and Governance Risk & Compliance (GRC) teams to ensure that security work is visible prioritized and completed on schedule. The ideal candidate brings strong organizational skills comfort with multiple ticketing and reporting platforms and a proactive communication style that keeps remediation efforts on track.

Primary Duties & Responsibilities:

• Create triage and assign security tickets across Vulnerability Management AppSec / Penetration Testing and GRC / Audit Finding pipelines among others ensuring each ticket is accurately categorized prioritized and routed to the appropriate owner
• Monitor ticket queues daily follow up with assignees and escalate overdue or at-risk items to drive timely remediation
• Track and enforce SLA compliance for each pipeline; flag breaches early and work with stakeholders to develop remediation plans
• Compile and distribute regular (weekly monthly quarterly) status reports and dashboards summarizing ticket volume aging SLA adherence and remediation trends across all security pipelines
• Develop and maintain metrics that provide leadership with clear visibility into the health and progress of security remediation efforts
• Present findings and status updates to security leadership and cross-functional partners
• Operate across multiple ticketing and project management tools and maintain data consistency between systems
• Partner with Vulnerability Management AppSec GRC IT and Engineering teams to ensure findings are understood accepted and remediated by the appropriate owners
• Facilitate regular remediation review meetings prepare agendas capture action items and follow up to ensure accountability
• Support audit and compliance activities by ensuring findings are tracked to closure and evidence of remediation is documented
• Identify recurring bottlenecks patterns and root causes of SLA misses and propose solutions to security leadership
• Assist with onboarding new security tools or pipelines into the ticket management framework
• Maintain a strong understanding of the organizations security policies standards and risk tolerance to contextualize prioritization decisions

Qualifications:

• Bachelors degree in Information Security Information Technology Business Administration or a related field (or equivalent experience)
• 35 years of experience in security operations IT project management or a related coordination role within a security organization
• Demonstrated experience managing tickets and tracking remediation multiple security disciplines
• Proficiency with multiple ticketing and project management platforms
• Strong understanding of SLA frameworks and the ability to build and maintain SLA tracking and reporting mechanisms
• Excellent organizational skills with rigorous attention to detail and the ability to manage high volumes of concurrent items
• Strong written and verbal communication skills; comfortable producing executive-level reports and facilitating cross-functional meetings
• Analytical mindset with the ability to synthesize data from multiple sources into clear actionable insights
• Familiarity with common security frameworks and concepts (e.g. CVE/CVSS OWASP NIST SOC 2 ISO 27001) is preferred
• Relevant certifications such as CAPM Security or similar are a plus
• Self-starter with a proactive follow-up style; comfortable holding peers and senior stakeholders accountable to deadlines
• Collaborative and adaptable able to operate effectively across teams and adjust to shifting priorities

Ensure your Fanatics job offer is legitimate and dont fall victim to fraud. Fanatics never seeks payment from job free to ask your recruiter for a phone call or other type of communication for interview and ensure your communication is coming from a Fanatics email address (including @). For added security where possible apply through our company website at salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to Los Angeles and may not be applicable to other locations. When determining base pay as part of a final compensation package we consider several factors such as location experience qualifications and training. For information about our benefits please visit Angeles Salary Range

$88550 - $110400 USD

The salary range represents base pay only and does not include short-term or long-term incentive compensation. This salary range is specific to New York City and may not be applicable to other locations. When determining base pay as part of a final compensation package we consider several factors such as location experience qualifications and training. For information about our benefits please visit Salary Range

$96250 - $120000 USD

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Required Experience:

IC