Head of Forward Deployed Engineering, Financial Services

Cybercrime losses reported to the FBI reached a record $20.9 billion in 2025, up 26% year over year. AI-related complaints accounted for $893 million of that, the first time the FBI tracked AI separately. SMS codes, passwords and security questions all rely on something a person can be tricked into giving away. Glide replaces them with the cryptographic key already in every SIM, verified through the mobile carrier. The result is authentication and identity that can't be phished. We are live across the major US carriers and in production pilots with Tier-1 fintech and payments companies. Our platform spans SIM-based authentication (MagicalAuth), phishing-resistant passkeys (SuperPasskey) and reusable verified identity (GlideID Wallet). The role As our Head of Forward Deployed Engineering, you'll own the technical side of Glide's customer relationships across US financial services: banks, payments, crypto, lending, wealth management and brokerage. You report directly to our founder and work side by side with our Founding Account Executive. They own the commercial deal; you own the technical win and the path to production. The product is live, so your job is to take customers from the first architecture call to production traffic and build the forward deployed team that follows. What we expect Month one: You're in customer conversations from your first week, running technical discovery on live deals and owning your first POC within the month. By day 90: Our largest customers see you as their technical partner, your first POC is on a clear path to production, and you've built a deployment playbook that makes each integration faster than the last. What you'll do Own the technical side of every deal alongside our Account Executive, from first meeting to signature: discovery, demos, architecture and security reviews Build POCs and take them to production inside customers' identity, fraud and payments stacks, then own delivery for our largest customers through go-live and beyond Spend as much time with customers as possible. You're based in our New York office, but we want you at customer sites and industry events Turn what you learn in the field into requirements for our R&D team in Tel Aviv, so custom work becomes platform capability rather than one-off builds Hire and lead the forward deployed team as we grow What you bring 10+ years in engineering, including 5+ in customer-facing technical roles such as forward deployed engineering, solutions engineering or field CTO, and experience building or leading a technical team Hands-on consumer-facing CIAM experience: authentication, registration, account recovery and session flows for real end users at scale Strong working knowledge of passkeys, WebAuthn, FIDO2, OAuth2 and OIDC A track record of taking integrations from POC to production at large regulated enterprises, ideally in financial services Hands-on experience using AI tools in your engineering and delivery work Compensation Meaningful founding equity The option to convert part of your cash compensation into additional equity A generous AI and dev-tools budget How we work We're a small team that runs on AI agents. We believe the best companies will be built by a few people working with a lot of agents, and that's how we run Glide. Glide Identity is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. #J-18808-Ljbffr Glide Identity, Inc.