Customer Service minded Bilingual (English/Spanish) Product Specialists needed

You Bring the Customer Service and Two Languages. We Bring the Customers.

Twin Falls Subaru is hiring a bilingual salesperson, and the job is exactly what it sounds like. You help people find the right Subaru, or used car, and take care of them from the first hello to the day they drive off the lot. The one thing that sets this role apart: you need to do all of it in both English and Spanish. A big part of our community speaks Spanish, and those customers deserve a salesperson who can talk cars with them in their own language. If you light up around people, you know your way around a vehicle (or you learn fast), and you can switch between English and Spanish without missing a beat, keep reading.

What You'd Actually Be Doing Every day is a little different, but a typical one looks like this:

• Greeting customers on the lot and online, in English or Spanish, and making them feel at home from the first minute
• Listening first. Figuring out what someone actually needs before you ever talk price.
• Running a thorough needs analysis with each customer so you can match them to the most suitable options, then explaining the trims, features, and the Subaru difference in plain language, in whichever language they are most comfortable with
• Taking folks on test drives and letting the car do some of the talking
• Working the numbers honestly, laying out the options, and helping customers get to a "yes" they feel good about
• Being the bridge for Spanish-speaking customers through the whole process, including paperwork and the handoff to finance, so nothing gets lost in translation
• Following up with previous guests, because the best salespeople build a book of business, not just a single sale
• Hitting your monthly sales goals and keeping your customer satisfaction (CSI) scores high

You'll work alongside our Sales Managers and the rest of the team. We give you the training, the tools, and the customer traffic. You bring the energy and the follow-through.

The Pay

• Uncapped earning potential. The more you sell and the happier your customers are, the more you take home.
• Your pay is built around your sales volume and your customer satisfaction (CSI) scores, so taking great care of people pays off twice.
• 401(k) retirement plan
• Health insurance
• Dental insurance
• Monetary assistance toward any vehicle you lease through our dealerships
• A clear path into senior sales, finance, or management if that is where you want to grow

Who We're Looking For First, and this one is non-negotiable: you have to be fluent in both Spanish and English. Speaking, reading, and writing. You will use both languages every day with real customers, so we need someone who is genuinely comfortable in each. Beyond that, our best salespeople tend to:

• Actually like people, and it shows
• Know cars, or care enough to learn the product fast and get it right
• Communicate clearly and honestly (a lot of this job is listening, not talking)
• Stay organized and follow up without being chased
• Take a "no" in stride and keep a good attitude
• Hold themselves to a high standard of integrity. In a town this size, your reputation travels.
• Carry a valid driver's license with a clean record

You do not need car sales experience to start. We can teach the product and the process. Backgrounds that tend to do well here:

• Retail, restaurant, or any job where you took care of people and sold something
• Bilingual customer service or call center work
• Previous auto sales, of course
• Anyone who has built a loyal following or a book of repeat customers

About Twin Falls Subaru We're a community-driven dealership in Twin Falls, Idaho, built on long-term relationships with our customers and our team. We're not the biggest store in the state, and we don't want to be. We just want to do it right, and we want a team that reflects the whole community we serve. If that sounds like your kind of shop, we'd love to talk. Equal Employment Opportunity Statement Twin Falls Subaru is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected classification under applicable laws.