Social Services Director

Social Services Director Location: Complete Care at Germantown | Germantown, WI Job Type: Full-Time | Day Shift Schedule: No Weekends | No On-Call About Us At Complete Care at Germantown , we approach every day with one clear goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. We are dedicated to creating a supportive, caring environment for both our residents and our team members. Why Work For Us? Build a rewarding career with an established, highly successful organization. Work in a compassionate environment where employee growth and success are prioritized. Join a supportive team where colleagues feel like family! Enjoy competitive compensation and opportunities for professional development. Position Overview We are seeking a dedicated and compassionate Social Services Director to join our interdisciplinary team full-time. In this role, you will help support our residents' psychosocial, emotional, and social needs to ensure they receive holistic, high-quality care throughout their stay. Responsibilities Assist in identifying residents' psychosocial, mental, and emotional needs. Complete social histories and psychosocial assessments for new and current residents. Collaborate closely with the interdisciplinary clinical team to advocate for and protect residents' rights. Help maintain a safe, respectful environment by actively preventing and addressing resident concerns or grievances in accordance with facility policies and mandated reporting guidelines. Assist residents and their families with transition planning, community resources, and daily care adjustments. Complete required documentation accurately within the Electronic Medical Record (EMR) system. Perform other related administrative and supportive duties as assigned by the Director of Social Services or Facility Administrator. Qualifications Education: Graduate with LSW or CSW Degree Experience: Experience working with the geriatric population in a long-term care, skilled nursing, or healthcare environment strongly preferred. Customer Relations: Strong customer service background with a proven track record of positive resident, family, and community relations preferred. Technical Skills: Proficiency with computers and electronic medical record (EMR) systems. Core Competencies: Excellent communication and interpersonal skills with the ability to build rapport quickly with residents, families, and team members. Strong organizational skills and the ability to work effectively both independently and as part of a collaborative team. Complete Care at Germantown is an Equal Opportunity Employer.

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