Transformation Director

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Transformation Associate We’re JLL—a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. As a Fortune 200 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 115,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That’s why we’re committed to creating an environment where we all feel welcomed, valued, and empowered to achieve our full potential. The Opportunity The Transformation Associate will execute specific transformation projects to support JLL's Strategy 2030, reporting to the Global Head of Transformation or Transformation Program Manager. This role is responsible for managing individual project workstreams within larger transformation initiatives, ensuring delivery of project objectives, timelines, and outcomes that contribute to enterprise-wide strategic goals. Key Responsibilities Project Planning & Execution Manage end-to-end execution of transformation projects within the Strategy 2030 framework Develop detailed project plans, timelines, and resource requirements for assigned initiatives Execute specific workstreams within the 3-5 strategic big bet transformation programs Coordinate project activities across business lines (Leasing Advisory, Capital Markets, REMS) and functions Ensure project deliverables align with program objectives and strategic priorities Project Operations & Delivery Track project milestones, dependencies, and critical path activities Manage project scope, timeline, and resource allocation to meet committed deliverables Facilitate project team meetings, working sessions, and stakeholder reviews Coordinate with cross-functional teams to ensure seamless project integration Drive issue resolution and escalate roadblocks to program leadership as needed Stakeholder Coordination & Communication Maintain regular communication with project sponsors and key stakeholders Prepare project status reports, dashboards, and executive updates Facilitate change management activities to drive project adoption and implementation Coordinate with business line project leads and functional subject matter experts Support vendor management and external consultant coordination as required Performance Monitoring & Quality Assurance Monitor project KPIs, success metrics, and milestone achievement Track project ROI and business value delivery against established targets Conduct quality assurance reviews of project deliverables and outcomes Document lessons learned and contribute to transformation office knowledge base Support continuous improvement of project management processes and tools Structure and organize project tasks, deliverables, and timelines independently Create and execute detailed project plans with clear goals and expected outcomes Manage project activities autonomously while maintaining program alignment Communication & Collaboration Communicate project status effectively to team members and stakeholders at all levels Facilitate productive project meetings and decision-making processes Collaborate across time zones using digital productivity and communication tools Present project information in clear, structured formats for various audiences Time & Task Management Manage multiple project workstreams and competing priorities simultaneously Ensure all project deliverables are completed efficiently and meet quality standards Adapt project approach to meet changing business needs and requirements Provide and receive feedback to ensure project success and personal development Requirements Bachelor's degree required; PMP certification or project management credentials preferred 3-5 years of project management experience with 2+ years in transformation or change initiatives Experience in professional services, real estate, or related industries preferred Proven track record delivering projects in complex, matrix organizational environments Strong proficiency in project management methodologies (Agile, Waterfall, hybrid approaches) Advanced Microsoft Office Suite capabilities, particularly Project, Excel, and PowerPoint Experience with project management software tools (e.g., Monday.com, Smartsheet, MS Project) Basic financial analysis and budget tracking capabilities Understanding of change management principles and implementation practices Strong organizational and planning skills with attention to detail Ability to manage competing priorities and stakeholder expectations Proven success coordinating cross-functional teams and activities Experience managing project timelines, dependencies, and resource constraints Risk identification and mitigation planning capabilities Core Competencies Results-oriented approach with strong accountability for project outcomes Detail-oriented with ability to see broader strategic context Proactive mindset with bias for action and continuous improvement Adaptability and flexibility in fast-paced, changing environment Professional integrity and reliability in stakeholder interactions Cultural sensitivity for global organization dynamics Personal Attributes On-time delivery of project milestones and final deliverables Achievement of project-specific KPIs and success criteria Project budget management and resource utilization efficiency Stakeholder satisfaction with project execution and communication Quality of project deliverables and adherence to standards Contribution to overall program success and strategic objective achievement Personal development in project management capabilities and transformation expertise Success Metrics On-time delivery of project milestones and final deliverables Achievement of project-specific KPIs and success criteria Project budget management and resource utilization efficiency Stakeholder satisfaction with project execution and communication Quality of project deliverables and adherence to standards Contribution to overall program success and strategic objective achievement Personal development in project management capabilities and transformation expertise Career Development Opportunities Exposure to enterprise-wide strategic transformation initiatives Cross-functional collaboration across JLL's global business lines Mentorship and development within the transformation office team Opportunity to advance to Transformation Program Manager or specialized transformation role Location This position requires working from our Chicago or New York HQ offices at least 3 days per week. JLL is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit for additional information on JLL’s commitment to equal opportunity This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 150,000.00 – 180,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –New York, NY If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. 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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.