Service Advisor

AUTOMOTIVE SERVICE ADVISOR A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential - not just a job. Enjoy working in our state-of-the-art Service Department! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success. We offer: Competitive pay plan Full-time position Medical and Dental Insurance Available 401(k) retirement plan Paid Vacation Career advancement opportunities State-of-the-art facility A friendly, professional work environment with the best training in the industry. Responsibilities Write service repair orders and ensure that customers receive prompt, courteous service Advise customers on necessary/suggested services and costs, including special promotions Answer technical questions about vehicle problems, warranties, service and repairs Follow the status of a customer's vehicle from service bay entry through completion of work Keep customers informed of any changes that occur Upon completion of work, review work order with customer Provide a completely satisfied customer experience Qualifications & Requirements At least 1 year’s Automotive Service Advisor and/or dealership experience required Fantastic customer service and communication skills Friendly personality Time-management skills Professional, well-groomed personal appearance and a positive attitude Team-oriented and self-motivated Strong computer skills Good multitasking and organizational skills Clean driving record and valid driver's license High school diploma or equivalent Applicants must pass pre-employment testing to include background check and MVR. We are a drug-free employer and a pre-employment test is required CDK experience helpful #J-18808-Ljbffr