Application Support Engineer

Job Description SRP is seeking a System Admin Developer to join a 24/7 support team that operates as true generalists. This role is more systems administration than hands‑on development and supports 30–40 applications across ~15 departments, with a strong focus on transmission systems. The ideal candidate is a jack‑of‑all‑trades who can come in, listen, collaborate, and immediately contribute across day‑to‑day operational support and project work. The team is currently stretched by company‑wide initiatives pulling resources away from daily support, and this role will help stabilize that workload. This is a Microsoft‑centric environment with a mix of Agile and Waterfall methodologies. Most applications are purchased rather than custom‑built, though some homegrown systems exist. Key Responsibilities Provide day‑to‑day operational support across multiple applications Triage and resolve tickets primarily through ServiceNow and Azure DevOps Support both day‑to‑day operations (≈50%) and project work (≈50%) Assist with knowledge coverage to reduce on‑call interruptions for project resources Participate in on‑call rotation after ramp‑up period Collaborate closely with senior analysts in a highly team‑oriented environment Support and learn key applications including: PCI (core grid support application) Hexagon ODI Skills and Requirements 5+ years .NET experience 5+ years Microsoft/Azure background Strong experience working in a Microsoft shop (Office 365, Azure ecosystem) Experience with... Java Python HTML XML Experience with: ServiceNow Azure DevOps Ability to work as a true generalist across many systems and applications Strong collaboration and communication skills Comfortable in a 24/7 operational support environment Utility or energy industry experience Exposure to transmission systems Equal Opportunity We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: #J-18808-Ljbffr