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Office Receptionist

Farmers - Lievano Agency

Job Description

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office team! Our Customer Service Representative / Receptionist needs to exceed customer service standards for current clients while also assisting prospects as they call in .

We offer Home - Auto - Life - Commercial sales with strong training support.

Opportunities for promotion/advancement into a well paying career available depending on effort, as well as additional sales commissions and bonuses averaging over $400/mo. once licensed.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Career Growth Opportunities

Tuition Reimbursement

Accident Insurance

Hospital Insurance

Vision Insurance

Dental Insurance

Disability Insurance

Health Club Membership

Mon-Fri Schedule

Responsibilities

CSR will focus on high level customer service which includes cross selling opportunities. Ideally looking for someone with a great attitude, willing to learn everything the industry has to offer!

  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.
  • Attend to walk-in customers as needed.
  • Responds to all inquiries within specified timeframe.
  • Maintain outbound call volume as necessary.
  • Schedule appointments for sales staff to meet prospective customers.
  • Provide exceptional customer service including commission generating cross sell solutions.

No prior experience is necessary.

Apply for the position today by submitting the form and completing the assessment.

Requirements
  • Confident self-starter who works well independently.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Must have the ability to multi-task.
  • Great customer service skills.
  • Strong work ethic within team structure.
  • Excellent communication skills.
  • Willingness to grow.
  • Bilingual ability a plus++.
Vacancy posted 9 days ago
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