Financial Aid Administrator

Title: Financial Aid Administrator Employee Classification: Financial Aid Administrator Campus: University of North Texas Division: UNT-Enrollment Management SubDivision-Department: UNT-Financial Aid & Schol-Gen Department: UNT-Financial Aid-164860 Job Location: Denton Salary: 43000 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas‑Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people‑first values‑based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at Department Summary The Financial Aid & Scholarships (FAS) Office is committed to helping students achieve their educational goals by providing effective and meaningful financial aid assistance. FAS is responsible for processing financial aid applications, administrating various financial aid programs, and providing financial aid counseling to students and their families. Position Overview This position will assist with the administration of various scholarship programs to ensure the accurate, timely, and compliant awarding of aid. This employee will serve as a primary contact for campus partners regarding UNT scholarship administration. The ideal candidate will be highly organized, work well within a team as well as independently, and be able to manage multiple projects at once. Minimum Qualifications Bachelor's in related field, three years in student services or related roles. Equivalent education, training, experience accepted. Must maintain good standing on federal student loans, grant NSLDS access for hire & continued employment. Knowledge, Skills and Abilities Proficiency in Microsoft Office. In depth knowledge of financial aid processes, policies and procedures or ability to quickly assimilate. Ability to problem solve, multitask and organize in a fast‑paced collaborative environment. Ability to effectively communicate. Develops and maintains effective working relationships. Preferred Qualifications Three years of experience working within a financial aid office. Knowledge of federal and state rules and regulations regarding the administration of financial aid. Integrity, honesty, and responsibility with a desire to contribute to a team. Experience working with all levels of management. Excellent customer service skills. Strong written and oral communication skills. Proven ability to work under pressure with minimal supervision. Excellent problem‑solving skills. Strong attention to detail. Strong presentation skills. Strong organizational skills and ability to simultaneously execute multiple projects. Strong critical thinking skills. Excel and data analysis experience. Required License/Registration/Certifications As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access the National Student Loan Data System (NSLDS) to verify such standing. Job Duties Manage and maintain requests for technical setup required in PeopleSoft to award scholarships to include organization, monitoring, reporting, and related outreach. Responsible for reviewing and completing quality controls related to scholarship and financial aid administration. Manage the review and resolution of scholarship disbursement error lists. Provide customer service and guidance to campus partners and colleagues. Serve as point of contact for in‑depth scholarship questions. Process scholarship awards to ensure accuracy, efficiency, and compliance with applicable federal, state, and institutional rules and regulations. Assist with answering general scholarship inquiries from students and families as well as with office‑wide tasks such as aid adjustments, customer service inquiries during peak times, and financial aid presentations such as orientations, high‑school nights, and preview events. Maintain and apply knowledge of federal, state, NCAA, and institutional rules and regulations regarding the administration of scholarships and financial aid. Monitor federal, state, NCAA, and institutional aid administration updates for impact to processing and/or customer service provided. Provide feedback and recommendations to supervisor regarding scholarship and related policies and procedures to help develop and maintain best business practices. Physical Requirements Communicating with others to exchange information. Lifting and moving objects up to 20 pounds. Sedentary work that primarily involves sitting/standing. Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. Moving about to accomplish tasks or moving from one worksite to another. Repeating motions that may include the wrists, hands and/or fingers. Environmental Hazards No adverse environmental conditions expected. Work Schedule Monday through Friday, 8-5pm, with occasional nights/weekends. Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits For information regarding our Benefits, click here. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing. #J-18808-Ljbffr