Retail Assistant Manager

Job Description

Job Description

At Cannabis & Glass, we're passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. As the largest recreational dispensary chain in Eastern Washington and Oregon — with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario — we take pride in offering the region's best cannabis prices and widest selection.

Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast-changing environments.

Schedule: 40 hours per week. Shifts typically fall between 7:00 a.m. and 11:30 p.m. and include openings, closings, evenings, weekends, and holidays.

Pay: $21.51 per hour

Other compensation: Monthly performance-based bonus, averaging $400 per month. Holiday pay at 1.5x for hours worked on New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Benefits

• Health, Dental, and Vision insurance
• Company-paid life insurance
• 401k
• Employee discount (details provided with offer)
• Free Employee Assistance Program (EAP) offering in-person, telephonic, texting, and video counseling
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)

About the role

Cannabis & Glass is the largest recreational dispensary chain in Eastern Washington and Oregon, with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario. We're known for the region's best cannabis prices and widest selection.

As an Assistant Manager, you'll support the General Manager in running daily store operations: inventory control, cash handling, compliance, visual merchandising, and staff training. You'll lead shifts of up to 25 employees and handle escalated customer issues. This role suits someone who holds a team to high standards in a fast-paced, high-volume store.

What you'll do

• Lead daily operations on assigned shifts and keep the store ready through compliance, cleanliness, and team execution
• Supervise up to 25 employees per shift
• Manage and reconcile cash operations, including the vault, registers, pickups, and end-of-day reports
• Run inventory control end to end, including receiving, audits, adjustments, and vendor returns
• Coach employees to meet service standards and sales goals
• Resolve escalated customer concerns

In practice, this includes

• Opening and closing banks, coordinating cash pickups and drop-offs, reconciling end-of-day reports, and reporting discrepancies or suspected theft
• Receiving deliveries, processing returns, auditing and adjusting inventory, and recording all inventory activity in the POS and state traceability system
• Executing promotions and merchandising plans, maintaining digital menus and signage, and processing online and kiosk orders
• Managing the customer queue and supporting budtending during busy periods
• Supporting shift coverage and adjusting for callouts and sales volume
• Facilitating new hire training and rolling out SOP and policy updates to the team
• Documenting incidents, verifying timesheets, tracking attendance, and recommending promotions and terminations to store leadership
• Working with corporate teams on procurement, HR, and marketing initiatives
• Completing EOD, cash, and labor cost reporting

What you bring

Required

• Minimum 21 years of age
• 2+ years of leadership experience in retail or hospitality
• Experience supervising a team of up to 25 employees per shift
• Familiarity with POS, kiosk, or order management systems
• Experience with reporting and tracking sales and performance metrics
• Ability to work flexible hours including openings, closings, evenings, weekends, and holidays
• Ability to report to work fit for duty and unimpaired, consistent with Company policy

Preferred

• Experience in licensed cannabis retail or another regulated category such as liquor, tobacco, or pharmacy
• Experience with cash reconciliation and inventory audits

Physical requirements

The following are required, with or without reasonable accommodation:

• Regularly lift 25 pounds and occasionally lift up to 50 pounds
• Stand for up to 8 hours per shift
• Use a ladder to service displays, products, or ceiling lights
• Stoop, kneel, and move throughout the store to access products and assist customers

 

Any offer of employment is contingent on the successful completion of our pre-employment process, which includes your written consent to a background check conducted by a third-party consumer reporting agency.

This position also requires that you obtain and maintain any credential required by the state in which you will work. We will provide instructions after an offer is extended.

 

Why Cannabis & Glass

At Cannabis & Glass, great teams are built on trust, initiative, and follow-through. We invest deeply in our people — providing mentorship, on-the-job training, and real opportunities for advancement across multiple sectors of the cannabis industry.

You'll be part of a high-performing culture that values precision, reliability, and continuous improvement — where every shift is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.

If you're driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Cannabis & Glass.

Cannabis & Glass is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.