Customer Care Manager

Full-time

Metric Geo

Customer Relationship Lead - Homebuilding

Cupertino, CA

I’m partnering with a leading builder-developer and real estate investment firm managing $420M+ in assets and 800+ projects across California, on a Customer Relationship Lead opportunity based in Cupertino.

A vertically integrated real estate platform focused on sustainable and affordable housing solutions, with a strong emphasis on long-term community impact, investor relationships, and network-driven growth.

This role sits at the center of the business and is responsible for owning and expanding AlphaX’s full relationship ecosystem—including investors, VIP clients, affiliates, partners, and referral networks.

Core focus areas

Investor relationship management and ongoing communication
VIP and high-touch client experience for key stakeholders
Relationship management across affiliated brands (AL Homes, Axis Realty, Alera Homes, Hearth & Table, etc.)
Expansion of investor, broker, and partner networks
CRM ownership and relationship tracking
Customer experience surveys and feedback loops
Support for investor events, networking, and community engagement

This is a highly people-facing, relationship-driven role in a fast-growing real estate investment and development platform where long-term trust, communication, and network expansion directly impact business growth.

Apply here or email ***email_hidden*** to setup a confidential introduction!

Apply

Vacancy posted 24 days ago

Similar jobs that could be interesting for youBased on the Customer Care Manager in Cupertino, CA vacancy

Front Desk Supervisor/Customer Service - Hilton $16-$35/hr
$16 - $35 per hour
...oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor... ...during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy...
Suggested
Hourly pay
Full time
Shift work
Night shift
Afternoon shift
Hilton
Cupertino, CA
3 days ago
Manager, Customer Service
$90k - $120k
...Join to apply for the Manager, Customer Service role at Amkor Technology, Inc. 1 day ago Be among the first 25 applicants Join to apply for the Manager, Customer Service role at Amkor Technology, Inc. Amkor Technology, Inc. provided pay range This range is provided by...
Suggested
Full time
Work at office
Local area
Worldwide
Relocation
Amkor Technology , Inc.
San Jose, CA
5 days ago
Traveling MEP Manager (United States)
$140k - $200k
...preconstruction, engineering and field installation of all Mechanical, Electrical, Plumbing (MEP) systems. Reports to : Project Manager, Project Executive, Construction Executive Essential Duties & Responsibilities: Specifically relating to the mechanical and...
Suggested
Permanent employment
Full time
Contract work
Temporary work
For subcontractor
Work at office
Turner Construction
San Jose, CA
3 days ago
Managing Director, Private Equity Client Coverage
...Managing Director, Private Equity Client Coverage About the Company Prominent strategic advisory consultancy Industry Management Consulting Type Privately Held About the Role The Company is in search of a Director/Managing Director...
Suggested
Confidential
San Jose, CA
4 days ago
Travel Nurse RN - Case Manager - $3,528 per week in Palo Alto, CA
$3,528 per week
...Registered Nurse (RN) | Case Manager Location: Palo Alto, CA Agency: Advantis Medical Staffing Pay: $3,528 per week Shift... ...service where we set the gold standard in clinician care. As a Joint-Commission-certified agency, we promise a seamless and...
Suggested
Full time
Contract work
Immediate start
Shift work
Day shift
Advantis Medical Staffing
Palo Alto, CA
1 day ago
Travel Nurse RN - Case Manager - $3,756 per week in Palo Alto, CA
$3,756 per week
...Registered Nurse (RN) | Case Manager Location: Palo Alto, CA Agency: FlexCare Pay: $3,756 per week Shift Information: Days - 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position Position Details Profession...
Full time
Contract work
Immediate start
Shift work
FlexCare
Palo Alto, CA
1 day ago
Travel Nurse RN - Case Manager - $3,528 per week in Palo Alto, CA
$3,528 per week
...Registered Nurse (RN) | Case Manager Location: Palo Alto, CA Agency: Advantis Medical Staffing Pay: $3,528 per week Shift... ...service where we set the gold standard in clinician care. As a Joint-Commission-certified agency, we promise a seamless and...
Full time
Contract work
Immediate start
Shift work
Day shift
TravelNurseSource
Palo Alto, CA
1 day ago
Travel Nurse RN - Case Manager - $3,756 per week in Palo Alto, CA
$3,756 per week
...Registered Nurse (RN) | Case Manager Location: Palo Alto, CA Agency: FlexCare Pay: $3,756 per week Shift Information:... ...clinicians and supporting them to provide the highest level of patient care possible. For clinicians, we open doors to rewarding...
Full time
Contract work
Immediate start
Shift work
TravelNurseSource
Palo Alto, CA
1 day ago
Assurance Supervisor, Non-Profit Clients
$95k - $115k
...BPM – where caring and community is in our company DNA; we are always striving to be our best selves; and we’re compelled to ask the... ...during the audit engagement with the support of the engagement manager. Develop and execute audit strategy from planning to reporting....
Summer work
Remote work
Flexible hours
BPM
San Jose, CA
5 days ago
Director of IP Client Service
$220k - $270k
...IP Client Service is responsible for the management of client-facing specialist teams and... ...operational quality, consistency and high-level customer service Assess internal training and... ...dental, vision, health and/or dependent care flexible spending accounts, pre-tax...
Hourly pay
Full time
Temporary work
Work at office
Local area
Immediate start
Remote work
Work from home
Worldwide
Flexible hours
Weekend work
Cooley LLP
Palo Alto, CA
4 days ago
Tax Manager, Private Client Services
$95.5k - $195.4k
...deliver results and make an impact. We embrace you for who you are, care for your well‑being, and nurture your career. Everyone has... ...our industry. Job Description: As a Private Client Service Tax Manager, you will be involved in both compliance and consulting on a variety...
Work at office
Local area
Remote work
Crowe
San Jose, CA
2 days ago
Store Manager (Sales, Customer Service)
$3,500 per month
...Grow With Us ! What You Will Do The Store Manager is the driving force behind our business.... ...building relationships with existing customers to meet the agreed upon production and active... ...team to deliver a standard of customer care consistently Oversee the sales team to achieve...
Full time
Relocation package
Costulessdirect
San Jose, CA
4 days ago
Tax Manager, Private Client Services
$95.5k - $195.4k
...deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has... ...as well as planning and implementing special projects. The Tax Manager is responsible for the compliance function for clients including...
Work at office
Local area
Remote work
Worldwide
Crowe
San Jose, CA
3 days ago
Director of Client Development
$260k - $320k
...and monitor for compliance with all firm and department policies; manage staffing coverage, review and process time logs and time‑off... ...applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre‑tax commuter benefits, life insurance...
Full time
Temporary work
Work at office
Immediate start
Flexible hours
Weekend work
Cooley LLP
Palo Alto, CA
4 days ago
Customer Service Manager
$79k - $85k
...Overview S&G Carpet and More is seeking a new Customer Service Manager for the South Bay! S&G Carpet is dedicated to providing the premiere customer service experience to its customers. And as a Customer Service Manager, you will help ensure that S&G continues to set...
S. , CO
Santa Clara, CA
1 day ago
Sr. RMA Customer Operations Manager
$82.11k - $154.8k
## Sr. RMA Customer Operations ManagerApplylocations: Santa Clara, CAtime type: Full timeposted... ...:****The RMA Customer Experience Manager** will work with the key customer account... ...Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking...
Full time
Temporary work
Flexible hours
Astreya
Santa Clara, CA
5 days ago
Front Office Manager
...Front Office Manager As our Front Office Manager, you will be involved with all aspects of the front office operations. You will be responsible... ..., and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits...
Live in
Local area
Flexible hours
Night shift
Island Hospitality
Sunnyvale, CA
1 day ago
Customer Service Manager
...Subsidiary: Recology South Bay Role Oversees Customer Service Department to ensure excellent... ...directly and closely with the General Manager and other related departments to ensure customer... ...to help you prosper. A creative and caring culture that values community, diversity,...
Work at office
Recology
Santa Clara, CA
2 days ago
Senior Associate Vice President, Account Manager, Sports & Gaming Client Focus
...Senior Associate Vice President, Account Manager, Sports & Gaming Client Focus About the Company Leading outsourcing company for software development Industry Outsourcing/Offshoring Type Public Company Founded 1999 Employees...
Confidential
San Jose, CA
3 days ago
REMOTE - Senior Tax Manager - Private Client Services
$150k - $170k
...smooth execution and consistent follow-through. Serve as the go-to advisor for your assigned clients, coordinating discussions, managing expectations, and ensuring their tax strategies stay on track. Evaluate tax lookback work prepared by team members, uncover...
Work at office
Local area
Immediate start
Remote work
Jobot
San Jose, CA
4 hours ago
Customer Quality Manager
$100k - $189.26k
...Position: Customer Quality Manager- HSIO CN Location: Santa Clara, CA Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches...
Temporary work
Amphenol ICC
Santa Clara, CA
5 days ago
Customer Marketing Manager
...opportunities to excel, be empowered to set ambitious goals and define your path to success! Illumio is seeking a Customer Advocacy & Communications Manager to amplify the voice of our customers and strengthen engagement across the customer lifecycle. This role will...
Immediate start
Illumio
Sunnyvale, CA
3 days ago
Customer Program Manager
...leading and overseeing programs with OEM customers, spanning from early‑stage advanced development... ...closely with the customer to define and manage project plans, ensuring that requirements... ...not ask about marriage or pregnancy, care responsibilities or disabilities in any...
Full time
Work at office
Work from home
Wayve
Sunnyvale, CA
3 days ago
Customer Service Manager (Administrative Services Manager)
$132.53k - $165.66k
...motivated leader to join the Business and Enterprise Services Division of the Finance Department as the Regular, Full‑Time Customer Service Manager. The Business and Enterprise Services Division is responsible for customer service, water meter reading, billing,...
Full time
Work at office
Remote work
Monday to Friday
American Water Works Association
Sunnyvale, CA
2 days ago
FRONT OFFICE MANAGER
...Job Opportunity Permanent position for Front Office Office Manager in Cupertino office. Office is open Monday-Friday from 8-5 and alternating Saturdays from 8-4. They offer 401k, dental, sick, and holiday pay. Office utilizes Dentrix/Dexis. Requirements We are a thriving...
Permanent employment
Full time
Part time
Work at office
Monday to Friday
Mayday Dental Staffing
Cupertino, CA
3 days ago
Front Office Manager
...JOB SUMMARY The Front Desk Manager serves as the strategic and operational leader of the Front Desk team, ensuring the delivery of exceptional... ...leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations....
Local area
Shift work
Lodging Dynamics
Santa Clara, CA
1 day ago
Front Office Manager: Guest Experience Leader
...Treehouse Sunnyvale, part of Starwood Hotels’ Treehouse Hotels brand, is seeking an Assistant Front Office Manager to lead our guest services team. You’ll train, supervise and mentor teammates, set them up for success, and maintain a warm, efficient front desk operation...
Treehouse Hotels
Sunnyvale, CA
2 days ago
Front Desk Coordinator
$20 - $23 per hour
...Describe products and explain their benefits and uses to potential customers Communicate with customers in person, by phone and by email to... ...solutions that address customers' needs and concerns Time management and prioritization skills to manage multiple appointments...
Hourly pay
Work at office
Revive Med Spa
Sunnyvale, CA
2 days ago
Account Director
$225k - $250k
...Account Director – Account Management Account Director is accountable for developing and implementing a global account plan that delights... ...with integrity when performance falls short. Obsessed with customer habits – keen awareness of industry trends and data derived from...
Daily paid
Contract work
Local area
JLL
Sunnyvale, CA
2 days ago
Service Account Manager
$140k - $180k
...to develop innovative strategies and stay abreast of evolving first-party property insurance laws, regulations, and precedents. Manage a diverse caseload of first-party property insurance cases, drafting legal documents, pleadings, and motions, and ensuring all necessary...
Temporary work
Work at office
Local area
Remote work
Jobot
Sunnyvale, CA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Care Manager. Be the first to apply!