Senior Account Manager

Senior Account ManagerPremion seeks an experienced Senior Account Manager, who will be responsible for partnering with assigned sales teams to manage the company's key accounts by developing and maintaining relationships with agencies and clients and maximizing incremental revenue opportunities within. As a Senior Account Manager, you will be tasked to manage the day-to-day operations of your accounts by working with your sales counterparts to develop, execute and manage complex OTT campaigns.Responsibilities:Partner with Sales, Planning and Operations teams on all aspects of campaign planning, launch execution, optimization and post-campaign recaps for strategic clientsCollaborate with designated sales team to provide a high level of customer service by means of daily interaction with existing agency contacts and client partnersEstablish customer KPIs and work with internal partners to measure progress and proactively address issues as they arise; advocate for client in internal stakeholder conversationsDevelop and deliver business reviews that highlight key wins and opportunities; prepare weekly and monthly delivery reporting; identify new strategic opportunities for existing customers and make recommendations for implementationServe as initial POC for billing discrepanciesOwn client communication as necessary with any custom implementations – website pixel implementation, first party data onboarding, custom reporting needs, etcMentor account management colleagues on role-specific best practices; work with CS Management team to create and present training materialsRequirements:4+ years of relevant advertising experience; previous experience in account management/client services requiredDemonstrated success at working with cross-functional teams and building strong relationships internally and externally; ability to balance competing priorities across multiple projectsProven track record of client-centric communication, stakeholder management and ability to drive incremental revenueStrong attention to detail, excellent follow-up and ability to generate creative solutions to meet client needs without close supervisionExperience managing major national accounts with positive client feedback and retentionExperience with ad technology platforms and CRM systems – FreeWheel, Salesforce, Placements.io preferredExperience with 3rd Party Tracking platforms – DCM, DoubleVerify, InnovidProficient in PowerPoint, Word, ExcelPhoenix OR New York-based position