Office Administrator

Job Description

Job Description

Job Title: Office Administrator
Job Description

The Office Administrator serves as the first point of contact for the corporate office, providing professional and friendly phone support while assisting and directing clients and customers. This role ensures clear and timely communication internally and externally, handles inquiries efficiently, and supports daily office operations. The Office Administrator manages correspondence, schedules meetings, assists team members with administrative tasks, and maintains organized records and documentation. This position plays a key role in creating a positive office environment through dependable support and strong customer service, representing the organization in a polished and professional manner.

Responsibilities

• Serve as the primary point of contact for the corporate office by answering incoming phone calls and providing professional and courteous assistance.
• Greet and assist clients, customers, and visitors, ensuring they receive prompt and accurate information or are directed to the appropriate person or department.
• Handle inquiries efficiently by gathering information, providing responses, or escalating issues to the appropriate team members.
• Support daily office operations by managing incoming and outgoing correspondence, including emails, mail, and packages.
• Schedule and coordinate meetings, appointments, and conference room bookings to support internal teams and leadership.
• Provide administrative support to team members, including preparing documents, reports, and presentations as needed.
• Perform data entry tasks accurately and maintain up-to-date records, files, and documentation in an organized manner.
• Manage filing systems, both physical and digital, to ensure documents are easy to access and properly maintained.
• Assist with general office administration, including front desk coverage, office management tasks, and coordination of office activities.
• Deliver strong customer service by responding to client and customer needs in a friendly, helpful, and professional manner.
• Collaborate with colleagues and contribute to a team-oriented environment by offering support and sharing information as needed.
• Help maintain a positive and efficient office environment by demonstrating reliability, professionalism, and high attention to detail in all tasks.

• 2 to 5 years of experience in an administrative or office administration role.
• Demonstrated experience providing administrative support in a corporate or office setting.
• High attention to detail with the ability to manage multiple tasks accurately and efficiently.
• Proficiency with Microsoft Office Suite, including applications such as Word, Excel, Outlook, and PowerPoint.
• Strong customer service skills with the ability to assist and communicate effectively with clients and customers.
• Experience with data entry and maintaining accurate records and documentation.
• Front desk or reception experience, including answering phones and providing phone support.
• Office administration and office management skills, including filing and organizing documents.
• Strong verbal and written communication skills to support clear internal and external communication.
• Ability to work collaboratively as a team player and interact professionally with many individuals.
• Outgoing and friendly personality with the ability to build positive interactions with others.

• Experience providing administrative assistance in a corporate office environment.
• Comfort working in a front desk or office administrative role with frequent interaction with clients and team members.
• Ability to prioritize tasks and manage time effectively in a fast-paced office setting.
• Strong organizational skills to support coordination of office activities and scheduling.
• Willingness to contribute to a positive company culture and support a collaborative, employee-focused environment.

This role is based in an in-office setting five days a week, typically from 8:00 a.m. to 5:00 p.m. The Office Administrator works on-site in a corporate office environment and interacts with many individuals throughout the day, including clients, customers, and internal team members. The position relies on regular use of Microsoft Office Suite and standard office equipment to perform administrative and communication tasks. The environment emphasizes strong company culture and employee ownership, fostering a collaborative and supportive atmosphere. Professional attire is expected to reflect the role as the first point of contact for the office and to represent the organization in a polished and professional manner.

Job Type & Location

This is a Contract to Hire position based out of Lansing, MI.

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Lansing,MI.

This position is anticipated to close on Jun 26, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.