Teller Retail Banker

Responsibilities Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well‑rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. Processing transactions, opening accounts, and performing account maintenance. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of ATMs. Employing problem‑solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Job Overview Branch Banking Location Primary: North Carolina – Shelby (NC - Shelby WM‑0852) Minimum Qualifications and Experience Minimum of 3 years of relevant and transferable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant experience; OR a Bachelor’s degree. Previous in‑store banking experience preferred but not required. Must be positive and engaging. Formal Education & Certification High School Diploma or equivalent required. Work Status Full‑time. Supervisory Responsibility No. Travel Little to no overnight travel expected. Occasional business need may require covering nearby branch locations up to 45 miles from the assigned branch. Working Conditions Standing most of the time; may involve walking, moving, bending, stooping, or sitting briefly, and occasionally lifting and carrying items up to 30 lbs. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, Including Disability and Veteran #J-18808-Ljbffr