Dental Receptionist

Join Our Growing Team! Are you a friendly, organized professional with a passion for patient care? Do you have a background in dentistry and love providing excellent customer service? If so, we want you to join our team at Stallant Health! We are a growing rural healthcare clinic dedicated to providing top-quality dental care to our community, and we’re looking for a Dental Receptionist to be the welcoming face of our practice. What You’ll Do: Greet and check in patients with a warm and professional demeanor Schedule and confirm appointments, optimizing the provider’s schedule Verify insurance information and assist with billing inquiries Maintain accurate patient records and ensure HIPAA compliance Answer phone calls and respond to patient questions with care and efficiency Assist with basic dental knowledge inquiries and treatment coordination What We’re Looking For: Previous experience in a dental or medical office preferred Basic knowledge of dental terminology and procedures Strong customer service and communication skills Ability to multitask in a fast-paced environment Familiarity with dental practice management software (preferred but not required) A team player who thrives in a patient-centered setting Why Join Us? Work in a friendly, supportive team environment Make a meaningful impact in a rural community Competitive pay and benefits (based on experience) Opportunities for professional growth and development If you’re ready to be part of a dedicated team that values compassionate patient care, apply today! We look forward to meeting you! Hours are on rotation as follows: Sun, Mon, Tues 8 am - 8 pm Wed, Thurs 8 am - 8 pm, Frid 8 am - 2 pm With 7 days off every other week! Must be able to work any of the clinic shifts. No overtime. Responsibilities: Appointment Scheduling: Efficiently manage the appointment scheduling process implementing the schedule template. Coordinate and confirm patient appointments via phone, text, email, or in-person interactions. Patient Communication: Act as the primary point of contact for patients, addressing inquiries, and providing information regarding treatments, procedures and appointments Follow Medi-Cal Frequency & Benefit Limitations Ensure patient meets all frequency and benefit limitations when scheduling and that procedure codes meet both scheduling and patient needs. Assist patients in understanding out commitment in assisting them while meeting standards as set forth in rural healthcare clinic. Front Desk Operations: Greet patients warmly, create a welcoming environment, and manage patient check-in and check-out processes. Maintain organized patient records and update information as needed. Work closely with Dental Department Manager to ensure schedule templates and procedure codes are fully utilized and functioning within department guidelines. Requirements: Proven experience in a customer service or patient care role. Strong interpersonal and communication skills. Excellent organizational abilities with attention to detail. Willingness to learn and grow with the team. Proficiency in using various technology platforms. Ability to handle sensitive patient information with confidentiality and professionalism. Positive attitude, empathy, and a commitment to providing outstanding patient care. Qualifications: High school diploma or equivalent Previous experience in customer service is a plus. Flexibility and adaptability Benefits: Health Insurance : 100% coverage for you and your dependents. Dental, Vision, and Chiropractic Coverage : Included as part of our health plan. Paid Time Off : Generous PTO and sick days, including paid holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve Day and Christmas). Work-Life Balance : Rotational Schedule : Enjoy 12-hour shifts with 7 consecutive days off every other week, allowing for flexibility and an extended personal time. Retirement Plan : 401(k) plan with a 4% match after meeting the required hours to enroll. Unique Opportunity : Join a clinic in Crescent City, CA, and experience the professional and personal rewards of working in a rural, under served community. A fulfilling role that allows you to make a profound impact on patients who would otherwise have limited access to essential care. Employment Type: Full Time Bonus/Commission: No