Full-Time Center Associate #7743

Job Description

Job Description

Job Summary:
The Full-Time Center Associate at The UPS Store #7743 will be responsible for providing excellent customer service and assisting with a variety of tasks in a fast-paced retail environment. This individual will work as part of a team to ensure efficient operations at the store and maintain a positive customer experience. This role will require strong communication skills, attention to detail, and the ability to multitask. This is a "non-traditional" center located inside the Omni PGA Frisco Resort where customer service and hospitality are of utmost importance. 

Compensation & Benefits:
The starting compensation for this position ranges from $15 to $17 per hour, paid biweekly. Benefit package is available after 90 days. 

Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Process shipping and printing transactions accurately and efficiently
- Package and ship items using UPS or other carriers
- Operate printing and copying equipment
- Maintain a clean and organized store environment
- Assist customers with product inquiries, recommendations, and purchases
- Promote UPS products and services to customers
- Follow company policies and procedures regarding safety, security, and cash handling
- Collaborate with team members to ensure smooth operations and excellent customer service
- Handle customer complaints and issues in a prompt and professional manner
- Attend training and educational programs to continuously improve skills and knowledge

Requirements:
- High school diploma or equivalent
- Previous customer service experience preferred
- Experience with shipping and printing services is a plus
- Strong communication and interpersonal skills
- Excellent time management and multitasking abilities
- Ability to work in a fast-paced environment
- Knowledge of basic computer skills and comfort with technology
- Must be able to lift and carry up to 50 pounds
- Must be able to work Saturday and Sundays

EEOC Statement:
The UPS Store #7743 is an equal opportunity employer. We are committed to creating an inclusive and diverse environment and welcome all qualified individuals to apply for this position. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.