Fleet Dispatcher

Job Description

Job Description

PlusAI is a Physical AI company pioneering AI-based virtual driver software for factory-built autonomous trucks. Headquartered in Silicon Valley with operations in the United States and Europe, Plus was named by Fast Company as one of the World’s Most Innovative Companies. Partners including TRATON GROUP’s Scania, MAN, and International brands, Hyundai Motor Company, Iveco Group, Bosch, and DSV are working with Plus to accelerate the deployment of next-generation autonomous trucks. If you’re ready to make a huge impact and drive the future of autonomy, Plus is looking for talented individuals to join its fast-growing teams.

About the Role

As Fleet Dispatcher, you will serve as the central operational nerve center for PlusAI's autonomous truck fleet across our primary testing hubs in Northern California (Bay Area), Texas, and international testing locations. You will manage daily dispatch operations, vehicle mission scheduling, personnel scheduling, and real-time fleet tracking across closed courses and public road test routes. Working closely with Vehicle Operators, Vehicle Operations Specialists, ops leads, safety leads, and hardware/software engineering teams, you will ensure safe, efficient, and on-time mission execution across multiple time zones. This role requires exceptional organizational skills, quick problem-solving under pressure, and a safety-first mindset.

What You'll Do

• Coordinate daily vehicle and personnel schedules, travel schedules, mission assignments, and vehicle staging for autonomous truck operations in the Bay Area, Texas, and international testing locations.

• Serve as the primary operational liaison between ops team, engineering teams, field support, and technicians for vehicle status and efficient mission execution.

• Maintain detailed fleet and personnel insights, maximize vehicle utilization metrics, with reporting on internal tracking systems.

• Be the first point of contact for testing escalations, near-misses, incidents, and mission execution issues, rigorously following safety protocols and escalations procedures.

• Own engineering test plan review and vehicle testing process completion for all mission types.

• Track mission progress, telemetry, and operational status across public highways and closed test facilities 

• Identify operational bottlenecks with solutions to strengthen operational workflows and resource allocation management. 

Required Qualifications

• Demonstrated ability to manage assets, scheduling, personnel, and live field operations across multiple geographical sites and time zones.

• Outstanding verbal and written communication skills with proven ability to maintain composure during fast-moving operational scenarios.

• Strong understanding of JIRA, Confluence, Slack, and Google Workspace for daily usage and creation of new materials.

• Knowledge of DOT regulations, commercial driver Hours of Service (HOS) rules, and AV testing safety practices.

Preferred Qualifications

• Experience in dispatching, fleet operations, or mission control within autonomous vehicles, commercial trucking, or high-consequence logistics operations.

• Experience creating fleet management and scheduling tools.

• Familiarity with dashcam / ELD systems.

• Previous experience working in an agile or fast-paced startup environment.

Your opportunities joining PlusAI

Work, learn and grow in a highly future-oriented, innovative and dynamic field.

Wide range of opportunities for personal and professional development.

Catered free lunch, unlimited snacks and beverages.

Highly competitive salary and benefits package, including 401(k) plan.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.