Medical Business Associate - Walk In Clinic

Location and Schedule 1996 Walden Drive, Gaylord, MI Schedule: 37.5 Hours Weekly – 9am-7pm Mon-Fri; 8am-4pm Sat-Sun; every 3rd weekend and holidays Sign-On Bonus: $2,812.50 (Terms and Conditions Apply) More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare – northern Michigan’s largest healthcare system, with eight award‑winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures – you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in‑person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings. Job Description A Day in the Life As a Medical Business Associate (Receptionist), you are the first point of contact for patients and their families. Your personal interaction and efficiency set the tone for an exceptional experience of care, wellness, and healing. Obtain and verify all required patient and insurance information and enter it into the registration system accurately. Schedule patient appointments, including return office visits, referrals, diagnostic testing, and procedures. Greet patients professionally in person and over the telephone and respond effectively to patients and their families. Qualifications What’s Required – Specialist High school graduate or GED; associate degree preferred. Minimum of two (2) years’ experience as a Medical Practice Business Associate or in a similar healthcare role. Proficient in typing, Windows, and experience with multiple computer systems. What’s Required – Associate High school graduate or GED. 6 months to a year of customer service experience required, typically gained by working with the public with minimal supervision. Proficient in typing, Windows, and experience with multiple computer systems. Additional Information Munson Healthcare requires all employees to be vaccinated or have lab‑confirmed immunity for measles, mumps, rubella, and varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or to receive an approved medical or religious exemption. #J-18808-Ljbffr