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Customer Service Representative

Rapids-

Customer Service Representative Marion, IA Full-Time Monday–Friday, 8:00 AM–5:00 PM On-Site Join a family-owned business that treats you like family. We're a family-owned commercial foodservice wholesaler, and we're looking for a Customer Service Representative who takes pride in solving problems and taking care of people. If you love talking to customers, staying organized, and being part of a close-knit team that actually values your time outside of work, we want to meet you. Why You'll Love Working Here Predictable Monday–Friday schedule — no nights, no weekends, no on-call Family-owned culture where you're known by name, not a number Stable, steady work with a respected local wholesaler A team that supports each other and actually likes coming to work What You'll Do Be the friendly voice customers count on — by phone, email, and live chat Track down shipments and work directly with carriers to solve delivery issues Process returns and orders accurately, including web and small accounts Handle specialized orders for school districts and education agencies Support the Account Management team as new needs come up What We're Looking For 1–3 years of customer service, logistics, or account support experience A dependable, detail-oriented pro who's comfortable with a fast-moving day Comfortable with CRM tools (Salesforce), carrier tracking, and order-entry systems High school diploma or GED Valid driver's license, reliable vehicle, and current insurance #J-18808-Ljbffr Rapids-

Vacancy posted 5 days ago
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